Skip to main content

Advertisement

Log in

Empathy as an Antecedent of Social Justice Attitudes and Perceptions

  • Original Paper
  • Published:
Journal of Business Ethics Aims and scope Submit manuscript

Abstract

At the same time that social justice concerns are on the rise on college campuses, empathy levels among US college students are falling (Konrath et al. 2016). Social injustice resulting from organizational decisions and actions causes profound and unnecessary human suffering, and research to understand antecedents to these decisions and actions lacks attention. Empathy represents a potential tool and critical skill for organizational decision-makers, with empirical evidence linking empathy to moral recognition of ethical situations and greater breadth of understanding of stakeholder impact and improved financial success. This study explores the potential relationship between empathy and social justice, using a multifaceted operationalization of social justice, which includes management actions (corporate social responsibility and socially responsible attitudes) and social sympathies (distributive justice in US society and agreement with the goals of Occupy Wall Street). Results broadly support the positive empathy and social justice relationship and suggest higher education interventions to develop empathy in college business students.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1

Similar content being viewed by others

References

  • Arbuckle, J. L. (2006). Amos (Version 7.0) [Computer Program]. Chicago: SPSS.

    Google Scholar 

  • Arlow, P. (1991). Personal characteristics in college students’ evaluations of business ethics and corporate social responsibility. Journal of Business Ethics, 10, 63–69.

    Article  Google Scholar 

  • Ayuso, S., Arino, M. A., Garcia, C. R., Rodríguez, M. A. (2007). Maximizing stakeholders’ interests: an empirical analysis of the stakeholder approach to corporate governance. Working paper no. 670, IESE Business School. Available at SSRN: http://ssrn.com/abstract=982325.

  • Bae, J., & Kim, S. (2013). The influence of cultural aspects on public perception of the importance of CSR activity and purchase intention in Korea. Asian Journal of Communication, 23(1), 68–85.

    Article  Google Scholar 

  • Baron-Cohen, S. (2004). The cognitive neuroscience of autism. Journal of Neurology, Neurosurgery and Psychiatry, 75, 945–948.

    Article  Google Scholar 

  • Barry, B. (2005). Why social justice matters. Malden, MA: Polity Press.

    Google Scholar 

  • Batson, C. D., Duncan, B. D., Ackerman, P., Buckley, T., & Birch, K. (1981). Is empathic emotion a source of altruistic motivation? Journal of Personality and Social Psychology, 40, 290–302. doi:10.1037/0022-3514.40.2.290.

    Article  Google Scholar 

  • Batson, C. D., Turk, C. L., Shaw, L. L., & Klein, T. R. (1995). Information function of empathic emotion: Learning that we value the other’s welfare. Journal of Personality and Social Psychology, 68, 300–313. doi:10.1037/0022-3514.68.2.300.

    Article  Google Scholar 

  • Blair, R. J. R. (2007). Empathic dysfunction in psychopathic individuals. In T. F. D. Farrow & P. W. R. Woodruff (Eds.), Empathy in mental illness (pp. 3–16). New York: Cambridge University Press.

    Google Scholar 

  • Butters, R. P. (2010). A meta-analysis of empathy training programs for client populations. Dissertation Abstracts International, 71(4), 169. Retrieved from ProQuest Dissertations & Theses: Full Text (UMI No. AAT 3398227).

  • Callahan, D., & Cha, J. (2013). Stacked deck: How the dominance of politics by the affluent and business undermines economic mobility in America. Available at http://www.demos.org/sites/default/files/publications/Demos-Stacked-Deck.pdf. Accessed 23 May 2014.

  • Christensen, S. L., & Grinder, B. (2001). Justice and financial market allocation of the social costs of business. Journal of Business Ethics, 29(1), 105–112.

    Article  Google Scholar 

  • Damon, W. (1988). The moral child. New York: Free Press.

    Google Scholar 

  • Davis, M. H. (1980). A multidimensional approach to individual differences in empathy. JSAS Catalog of Selected Documents in Psychology, 10, 85.

    Google Scholar 

  • Davis, C. M. (1990). What is empathy, and can it be taught? Physical Therapy, 70, 707–715.

    Article  Google Scholar 

  • Easterly, W. (2007). Inequality does cause underdevelopment. Journal of Development Economics, 84(2), 755–776.

    Article  Google Scholar 

  • Eccles, R., Ioannou, I., & Serafeim, G. (2012). The Impact of a Corporate Culture of Sustainability on Corporate Behavior and Performance. Harvard Business School Working Paper.

  • Eisenberg, N., Guthrie, I. K., Murphy, B. C., Shepard, S. A., Cumberland, A., & Carlo, G. (1999). Consistency and development of prosocial dispositions: A longitudinal study. Child Development, 70, 1360–1372.

    Article  Google Scholar 

  • Eisenberg, N., & Lennon, R. (1983). Sex differences in empathy and related capacities. Psychological Bulletin, 94, 100–131.

    Article  Google Scholar 

  • Eisenberg, N., & Miller, P. A. (1987). The relation of empathy to prosocial and related behaviors. Psychological Bulletin, 94, 100–131.

    Article  Google Scholar 

  • Feddes, A. R., Mann, L., & Doosje, B. (2015). Increasing self-esteem and empathy to prevent violent radicalization: a longitudinal quantitative evaluation of a resilience training focused on adolescents with a dual identity. Journal of Applied Social Psychology, 45, 400–411.

    Article  Google Scholar 

  • Feshbach, N. D. (1983). Learning to care: A positive approach to child training and discipline. Journal of Clinical Child Psychology, 12, 266–271.

    Article  Google Scholar 

  • Feshbach, N., & Cohen, S. (1988). Training affects comprehension in young children: An experimental evaluation. Journal of Applied Developmental Psychology, 9, 201–210.

    Article  Google Scholar 

  • Folger, R., & Cropanzano, R. (2001). Fairness theory: Justice as accountability. Advances in Organizational Justice, 1, 1–55.

    Google Scholar 

  • Freeman, R. E. (1984). Strategic management: A stake-holder approach. Boston: Pitman.

    Google Scholar 

  • Goodman, D. J. (2000). Motivating people from privileged groups to support social justice. Teachers College Record, 102, 1061–1085.

    Article  Google Scholar 

  • Gordon, M. (2003). Roots of empathy: Responsive parenting, caring societies. Keio Journal of Medicine, 52, 236–243.

    Article  Google Scholar 

  • Guha, R. (1989). The unquiet woods: Ecological change and peasant resistance in the Himalaya. Oxford: Oxford University Press.

    Google Scholar 

  • Hall, R. J., Snell, A. F., & Singer Foust, M. (1999). Item parceling strategies in Sem: Investigating the subtle effects of unmodeled secondary constructs. Organizational Research Methods, 2, 233–256.

    Article  Google Scholar 

  • Hatcher, S. L., Nadeau, M. S., Walsh, L. K., Reynolds, M., Galea, J., & Marz, K. (1994). The teaching of empathy for high school and college students: Testing Rogerian methods with the Interpersonal Reactivity Index. Adolescence, 29, 961–974.

    Google Scholar 

  • Hecht, S., & Cockburn, A. (1990). The fate of the Forest: Developers, destroyers and defenders of the Amazon. London: Penguin.

    Google Scholar 

  • Helmy, H. E. (2013). An approach to quantifying social justice in selected developing countries. International Journal of Development Issues, 12(1), 67–84.

    Article  Google Scholar 

  • Hodges, S. D., & Myers, M. W. (2007). Empathy. In R. F. Baumeister & K. D. Vohs (Eds.), Encyclopedia of social psychology (pp. 296–298). Thousand Oaks, CA: Sage.

    Google Scholar 

  • Hoffman, M. L. (1990). Empathy and justice motivation. Motivation and Emotion, 14, 151–172.

    Article  Google Scholar 

  • Hofrichter, R. (1993). Toxic struggles: The theory and practice of environmental justice. Philadelphia, PA: New Society Press.

    Google Scholar 

  • Hopwood, B., Mellor, M., & O’Brien, G. (2005). Sustainable development: Mapping different approaches. Sustainable Development, 13, 38–52.

    Article  Google Scholar 

  • Hunt, S. D., Kiecker, P. L., & Chonko, L. B. (1990). Social responsibility and personal success: A research note. Journal of Academy of Marketing Science, 18, 239–244.

    Article  Google Scholar 

  • IBM Corp. Released (2013). IBM SPSS Statistics for Windows, Version 22.0. Armonk, NY: IBM Corp.

  • Khanjani, Z., Jeddi, E. M., Hekmati, I., Khalilzade, S., & Nia, M. E. (2015). Comparison of cognitive empathy, emotional empathy, and social functioning in different age groups. Australian Psychologist, 50(1), 80–85.

    Article  Google Scholar 

  • Knafo, A., Zahn-Waxler, C., Van Hulle, C., Robinson, J. L., & Rhee, S. H. (2008). The developmental origins of a disposition toward empathy: Genetic and environmental contributions. Emotion, 8, 737–752.

    Article  Google Scholar 

  • Konrath, S. H., O’Brien, E. H., & Hsing, C. (2016). Changes in dispositional empathy in American college students over time: A meta-analysis. Personality and Social Psychology Review, 15, 180–198.

    Article  Google Scholar 

  • Leff, E. (2000). Sustainable development in developing countries. In K. Lee, A. Holland, & D. McNeill (Eds.), Global sustainable development in the 21st century (pp. 62–75). Edinburgh: Edinburgh University Press.

    Google Scholar 

  • Margolis, J. D., Elfenbein, H. A., & Walsh, J. P. (2007). Does it pay to be good? A meta-analysis and redirection of research on the relationship between corporate social and financial performance. Working paper.

  • Martin, G. B., & Clark, R. D. (1982). Distress crying in neonates: Species and peer specificity. Developmental Psychology, 18, 3–9.

    Article  Google Scholar 

  • McDonald, N., & Messinger, D. (2011). The development of empathy: How, when, and why. In A. Acerbi, J. A. Lombo, & J. J. Sanguineti (Eds.), Free will, emotions, and moral actions: Philosophy and neuroscience in dialogue. London: IF-Press.

    Google Scholar 

  • Mencl, J., & May, D. R. (2009). The effects of proximity and empathy on ethical decision-making: An exploratory investigation. Journal of Business Ethics, 85, 201–226.

    Article  Google Scholar 

  • Milkovich, G. T., Newman, J. M., & Gerhart, B. A. (2011). Compensation (10th ed.). New York: McGraw-Hill Irwin.

    Google Scholar 

  • Miller, David. (1979). Social justice. Oxford: Clarendon Press.

    Google Scholar 

  • Monroe, K. (2006). Can empathy be taught? Academe, 92, 58–63.

    Article  Google Scholar 

  • OXFAM. (2014). Working for the few political capture and economic inequality. Retrieved from OXFAM International website: http://www.oxfam.org/sites/www.oxfam.org/files/bp-working-for-few-political-capture-economic-inequality-200114-en.pdf.

  • Piff, P. K., Stancato, D. M., Côté, S., Mendoza-Denton, R., & Keltner, D. (2012). Higher social class predicts increased unethical behavior. Proceedings of the National Academy of Sciences of the USA, 109, 4086–4091. doi:10.1073/pnas.1118373109.

    Article  Google Scholar 

  • Pizarro, D. A. (2000). Nothing more than feelings? The role of emotions in moral judgment. Journal for the Theory of Social Behavior, 30, 355–375.

    Article  Google Scholar 

  • Pizarro, D. A., & Salovey, P. (2002). Being and becoming a good person: The role of emotional intelligence in moral development and behavior. In J. Aronson (Ed.), Improving academic achievement (pp. 247–266). San Diego: Academic Press.

    Chapter  Google Scholar 

  • Porter, M. E., & Kramer, M. R. (2006). Strategy and society: The link between competitive advantage and corporate social responsibility. Harvard Business Review, 84(12), 78–94.

    Google Scholar 

  • Preston, L. E., & O’Bannon, D. P. (1997). The corporate social-financial performance relationship: A typology and analysis. Business and Society, 36, 419–429.

    Article  Google Scholar 

  • Rawls, J. (2001). Justice as fairness: A restatement. Cambridge, MA: Belknap Press of Harvard University Press.

    Google Scholar 

  • Rothstein, B., & Uslaner, E. (2005). All for one. Equality, corruption and social trust. World Politics, 58, 41–72. doi:10.1353/wp.2006.0022.

    Article  Google Scholar 

  • Rowell, A. (1996). Green Backlash: Global Subversion of the environmental movement. London: Routledge.

    Google Scholar 

  • Schutte, N. S., Malouff, J. M., & Bobik, C. (2001). Emotional intelligence and interpersonal relations. The Journal of Social Psychology, 141, 523–536. doi:10.1080/00224540109600569.

    Article  Google Scholar 

  • Stiglitz, J. E. (2002). Employment, social justice and societal well-being. International Labour Review, 141, 9–29. doi:10.1111/j.1564-913X.2002.tb00229.x.

    Article  Google Scholar 

  • Stitfung, B. (2011). Social justice in the oecd—how do the member states compare? Sustainable governance indicators 2011. In Organisation for economic co-operation and development (OECD) sustainable governance indicators (SGI). http://news.sgi-network.org/uploads/tx_amsgistudies/SGI11_Social_Justice_OECD.pdf.

  • Szalavitz, M. (2009). How empathy can save the economy. Retrieved from http://www.thedailybeast.com/articles/2009/05/28/how-empathy-can-save-the-economy.html.

  • Tangney, J. P. (1991). Moral affect: The good, the bad, and the ugly. Journal of Personality and Social Psychology, 61, 598–607.

    Article  Google Scholar 

  • Tangney, J. P., & Dearing, R. (2002). Shame and guilt. New York: Guilford Press.

    Google Scholar 

  • Toi, M., & Batson, C. D. (1982). More evidence that empathy is a source of altruistic motivation. Journal of Personality and Social Psychology, 43, 281–292. doi:10.1037/0022-3514.43.2.281.

    Article  Google Scholar 

  • Traiser, S., & Eighmy, M. A. (2011). Moral development and narcissism of private and public university business students. Journal of Business Ethics, 99, 325. doi:10.1007/s10551-011-0809-x.

    Article  Google Scholar 

  • Turker, D. (2009). Measuring corporate social responsibility: a scale development study. Journal of Business Ethics, 85, 411–427. doi:10.1007/s10551-008-9780-6.

    Article  Google Scholar 

  • Twenge, J. M., Konrath, S., Foster, J. D., Campbell, W. K., & Bushman, B. J. (2008). Egos inflating over time: A cross-temporal meta-analysis of the narcissistic personality inventory. Journal of Personality, 76, 875–902.

    Article  Google Scholar 

  • Vetlesen, A. J. (1994). Perception, empathy, and judgment: an inquiry into the preconditions of moral performance. University Park, PA: Pennsylvania State University Press.

    Google Scholar 

  • Weinberg, B. (2000). Homage to chiapas: The new indigenous struggles in Mexico. London: Verso.

    Google Scholar 

  • Williams, L., & O’Boyle, E. (2008). Measurement models for linking latent variables and indicators: A review of human resource management research using parcels. Human Resource Management Review, 18(4), 233–242.

    Article  Google Scholar 

  • Zuniga, X., Williams, E. A., & Berger, J. B. (2005). Action-oriented democratic outcomes: The impact of student involvement with campus diversity. Journal of College Student Development, 46, 660–678. doi:10.1353/csd.2005.0069.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to James W. Westerman.

Ethics declarations

Conflict of interest

The authors declare that they have no conflict of interest.

Human and Animal Rights

All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki Declaration and its later amendments or comparable ethical standards. Informed consent was obtained from all individual participants included in the study.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Cartabuke, M., Westerman, J.W., Bergman, J.Z. et al. Empathy as an Antecedent of Social Justice Attitudes and Perceptions. J Bus Ethics 157, 605–615 (2019). https://doi.org/10.1007/s10551-017-3677-1

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10551-017-3677-1

Keywords

Navigation