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IT capabilities and NPD performance: examining the mediating role of team knowledge processes

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Knowledge Management Research & Practice

Abstract

While there is abundant research that examines how information technology (IT) affects new product development (NPD) performance, little is known about the mediating role of team knowledge processes. Drawing on IS and knowledge management literatures, this paper develops a model that conceptualizes team knowledge processes as distinct channels of influence and shows how they mediate the relationship between IT capabilities and NPD performance. The paper deepens our understanding of the nomological network that connects IT to NPD performance via the intermediate knowledge processes of knowledge sourcing and knowledge integration. Implications for research and practice are discussed.

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Authors and Affiliations

  1. IESEG School of Management (LEM-CNRS), Lille, France

    Shamel Addas

  2. McGill University, Québec, Canada

    Alain Pinsonneault

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  1. Shamel Addas
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  2. Alain Pinsonneault
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Correspondence to Shamel Addas.

Appendices

Appendix A

Table A1

Table A1 Dimensions of IT capabilities
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Appendix B

Table B1

Table B1 Support for the relationship between knowledge sourcing and NPD process efficiency
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Appendix C

Table C1

Table C1 Support for the relationship between knowledge integration and NPD product effectiveness
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Addas, S., Pinsonneault, A. IT capabilities and NPD performance: examining the mediating role of team knowledge processes. Knowl Manage Res Pract 14, 76–95 (2016). https://doi.org/10.1057/kmrp.2014.16

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