Skip to main content

Advertisement

Log in

The Effects of Race and Racial Concordance on Patient-Physician Communication: A Systematic Review of the Literature

  • Published:
Journal of Racial and Ethnic Health Disparities Aims and scope Submit manuscript

Abstract

Objective

Racial disparities exist in health care, even when controlling for relevant sociodemographic variables. Recent data suggest disparities in patient-physician communication may also contribute to racial disparities in health care. This study aimed to systematically review studies examining the effect of black race and racial concordance on patient-physician communication.

Methods

A comprehensive search using the PRISMA guidelines was conducted across seven online databases between 1995 and 2016. The search resulted in 4672 records for review and 40 articles for final inclusion in the review. Studies were included when the sample consisted of black patients in healthcare contexts and the communication measure was observational or patient-reported. Data were extracted by pairs of authors who independently coded articles and reconciled discrepancies. Results were synthesized according to predictor (race or racial concordance) and communication domain.

Results

Studies were heterogeneous in health contexts and communication measures. Results indicated that black patients consistently experienced poorer communication quality, information-giving, patient participation, and participatory decision-making than white patients. Results were mixed for satisfaction, partnership building, length of visit, and talk-time ratio. Racial concordance was more clearly associated with better communication across all domains except quality, for which there was no effect.

Conclusions

Despite mixed results due to measurement heterogeneity, results of the present review highlight the importance of training physicians and patients to engage in higher quality communication with black and racially discordant patients by focusing on improving patient-centeredness, information-giving, partnership building, and patient engagement in communication processes.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1

Similar content being viewed by others

References

  1. Institute of Medicine, Unequal treatment: confronting racial and ethnic disparities in healthcare. 2003: Washington DC.

  2. Kahn KL, et al. Health care for black and poor hospitalized Medicare patients. JAMA. 1994;271(15):1169–74.

    Article  CAS  PubMed  Google Scholar 

  3. Fiscella K, et al. Inequality in quality: addressing socioeconomic, racial, and ethnic disparities in health care. JAMA. 2000;283(19):2579–84.

    Article  CAS  PubMed  Google Scholar 

  4. Fennell ML. Racial disparities in care: looking beyond the clinical encounter. Health Serv Res. 2005;40(6 Pt 1):1713–21.

    Article  PubMed  PubMed Central  Google Scholar 

  5. National Center for Health Statistics. Available from: www.cdc.gov/nchs/fastats/lcod.htm.

  6. Saha S, et al. Patient-physician racial concordance and the perceived quality and use of health care. Arch Intern Med. 1999;159(9):997–1004.

    Article  CAS  PubMed  Google Scholar 

  7. Mayberry RM, Mili F, Ofili E. Racial and ethnic differences in access to medical care. Med Care Res Rev. 2000;57(4 suppl):108–45.

    Article  PubMed  Google Scholar 

  8. Smedley, B.D., A.Y. Stith, and A.R. Nelson, Unequal treatment: confronting racial and ethnic disparities in health care (full printed version). 2002: National Academies Press.

  9. Laveist TA, Nuru-Jeter A. Is doctor-patient race concordance associated with greater satisfaction with care? J Health Soc Behav. 2002;43(3):296–306.

    Article  PubMed  Google Scholar 

  10. Cooper LA, et al. Patient-centered communication, ratings of care, and concordance of patient and physician race. Ann Intern Med. 2003;139(11):907–15.

    Article  PubMed  Google Scholar 

  11. Sweeney CF, et al. Race/ethnicity and health care communication: does patient-provider concordance matter? Med Care. 2016;54(11):1005–9.

    Article  PubMed  Google Scholar 

  12. Penner LA, et al. Life-threatening disparities: the treatment of black and white cancer patients. J Soc Issues. 2012;68(2):328–57.

    Article  Google Scholar 

  13. Stewart MA. Effective physician-patient communication and health outcomes: a review. CMAJ: Canadian Medical Association Journal. 1995;152(9):1423.

    CAS  PubMed  PubMed Central  Google Scholar 

  14. Street Jr RL, Gordon H, Haidet P. Physicians’ communication and perceptions of patients: is it how they look, how they talk, or is it just the doctor? Soc Sci Med. 2007;65(3):586–98.

    Article  PubMed  PubMed Central  Google Scholar 

  15. Ghods BK, et al. Patient-physician communication in the primary care visits of African Americans and whites with depression. J Gen Intern Med. 2008;23(5):600–6.

    Article  PubMed  PubMed Central  Google Scholar 

  16. Alexander J, Hearld L, Mittler JN. Patient-physician role relationships and patient activation: the moderating effects of race and ethnicity. Med Care Res Rev. 2014;71(5):472–95.

    Article  PubMed  Google Scholar 

  17. Ayanian JZ, et al. Patients’ experiences with care for lung cancer and colorectal cancer: findings from the cancer care outcomes research and surveillance consortium. J Clin Oncol. 2010;28(27):4154–61.

    Article  PubMed  PubMed Central  Google Scholar 

  18. Beach MC, et al. Patient-provider communication differs for black compared to white HIV-infected patients. AIDS Behav. 2011;15(4):805–11.

    Article  PubMed  PubMed Central  Google Scholar 

  19. Leyva, B., et al., Do men receive information required for shared decision making about PSA testing? Results from a national survey. Journal of Cancer Education, 2015.

  20. Gordon HS, et al. Physician-patient communication following invasive procedures: an analysis of post-angiogram consultations. Soc Sci Med. 2005;61(5):1015–25.

    Article  PubMed  Google Scholar 

  21. Gordon HS, et al. Racial differences in doctors’ information-giving and patients’ participation. Cancer. 2006;107(6):1313–20.

    Article  PubMed  Google Scholar 

  22. Beach M, et al. Patient-provider communication differs for black compared to white HIV-infected patients. AIDS & Behavior. 2011;15(4):805–11.

    Article  Google Scholar 

  23. Johnson RL, et al. Patient race/ethnicity and quality of patient-physician communication during medical visits. Am J Public Health. 2004;94(12):2084–90.

    Article  PubMed  PubMed Central  Google Scholar 

  24. Street Jr RL, et al. Affective tone in medical encounters and its relationship with treatment adherence in a multiethnic cohort of patients with rheumatoid arthritis. J Clin Rheumatol. 2015;21(4):181–8.

    Article  PubMed  Google Scholar 

  25. Street RL, Gordon H, Haidet P. Physicians’ communication and perceptions of patients: is it how they look, how they talk, or is it just the doctor? Soc Sci Med. 2007;65(3):586–98.

    Article  PubMed  PubMed Central  Google Scholar 

  26. Eggly, S., et al., A disparity of words: racial differences in oncologist-patient communication about clinical trials. Health Expect, 2013.

  27. Ong LM, et al. Doctor-patient communication: a review of the literature. Soc Sci Med. 1995;40(7):903–18.

    Article  CAS  PubMed  Google Scholar 

  28. Meghani SH, et al. Patient–provider race-concordance: does it matter in improving minority patients’ health outcomes? Ethn Health. 2009;14(1):107–30.

    Article  PubMed  PubMed Central  Google Scholar 

  29. Moher D, et al. Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. Ann Intern Med. 2009;151(4):264–9.

    Article  PubMed  Google Scholar 

  30. Hays RD, et al. Psychometric properties of the CAHPS™ 1.0 survey measures. Med Care. 1999;37(3):MS22–31.

    CAS  PubMed  Google Scholar 

  31. Hausmann LR, et al. Orthopedic communication about osteoarthritis treatment: does patient race matter? Arthritis Care Res (Hoboken). 2011;63(5):635–42.

    Article  Google Scholar 

  32. Levinson W, et al. “It’s not what you say … ”: racial disparities in communication between orthopedic surgeons and patients. Med Care. 2008;46(4):410–6.

    Article  PubMed  PubMed Central  Google Scholar 

  33. Martin KD, et al. Physician communication behaviors and trust among black and white patients with hypertension. Med Care. 2013;51(2):151–7.

    Article  PubMed  PubMed Central  Google Scholar 

  34. Oliver MN, et al. Time use in clinical encounters: are African-American patients treated differently? J Natl Med Assoc. 2001;93(10):380–5.

    CAS  PubMed  PubMed Central  Google Scholar 

  35. Keller AO, Gangnon R, Witt WP. Favorable ratings of providers’ communication behaviors among U.S. women with depression: a population-based study applying the behavioral model of health services use. Womens Health Issues. 2013;23(5):e309–17.

    Article  PubMed  Google Scholar 

  36. Malat J. Social distance and patients’ rating of healthcare providers. J Health Soc Behav. 2001;42(4):360–72.

    Article  CAS  PubMed  Google Scholar 

  37. Taira DA, et al. Do patient assessments of primary care differ by patient ethnicity? Health Serv Res. 2001;36(6 Pt 1):1059–71.

    CAS  PubMed  PubMed Central  Google Scholar 

  38. Manfredi C, et al. Are racial differences in patient-physician cancer communication and information explained by background, predisposing, and enabling factors? J Health Commun. 2010;15(3):272–92.

    Article  PubMed  PubMed Central  Google Scholar 

  39. Roter D, Larson S. The Roter interaction analysis system (RIAS): utility and flexibility for analysis of medical interactions. Patient Educ Couns. 2002;46(4):243–51.

    Article  PubMed  Google Scholar 

  40. Stewart AL, et al. Interpersonal processes of care survey: patient-reported measures for diverse groups. Health Serv Res. 2007;42(3 I):1235–56.

    Article  PubMed  PubMed Central  Google Scholar 

  41. Schnittker J, Liang K. The promise and limits of racial/ethnic concordance in physician-patient interaction. J Health Polit Policy Law. 2006;31(4):811–38.

    Article  PubMed  Google Scholar 

  42. Jerant A, et al. Patient-provider sex and race/ethnicity concordance: a national study of healthcare and outcomes. Med Care. 2011;49(11):1012–20.

    Article  PubMed  Google Scholar 

  43. Korthuis PT, et al. Impact of patient race on patient experiences of access and communication in HIV care. J Gen Intern Med. 2008;23(12):2046–52.

    Article  PubMed  PubMed Central  Google Scholar 

  44. Sweeney, C.F., et al., Race/ethnicity and health care communication: does patient-provider concordance matter? Med Care, 2016.

  45. Fongwa MN, et al. Reports and ratings of care: black and white Medicare enrollees. J Health Care Poor Underserved. 2008;19(4):1136–47.

    Article  PubMed  Google Scholar 

  46. Gupta N, Carr NT. Understanding the patient-physician interaction potential for reducing health disparities. J Appl Soc Sci. 2008;2(2):54–65.

    Article  Google Scholar 

  47. Gordon HS, et al. Racial differences in trust and lung cancer patients’ perceptions of physician communication. J Clin Oncol. 2006;24(6):904–9.

    Article  PubMed  Google Scholar 

  48. Gordon HS, et al. Racial differences in doctors’ information-giving and patients’ participation. Cancer. 2006;107(6):1313–20.

    Article  PubMed  Google Scholar 

  49. Laws MB, et al. The association of visit length and measures of patient-centered communication in HIV care: a mixed methods study. Patient Educ Couns. 2011;85(3):e183–8.

    Article  PubMed  PubMed Central  Google Scholar 

  50. Eggly S, et al. Variation in question asking during cancer clinical interactions: a potential source of disparities in access to information. Patient Educ Couns. 2011;82(1):63–8.

    Article  PubMed  Google Scholar 

  51. Stepanikova I, et al. Non-verbal communication between primary care physicians and older patients: how does race matter? J Gen Intern Med. 2012;27(5):576–81.

    Article  PubMed  Google Scholar 

  52. Basanez T, et al. Ethnic groups’ perception of physicians’ attentiveness: implications for health and obesity. Psychol Health Med. 2013;18(1):37–46.

    Article  PubMed  Google Scholar 

  53. Seligman HK, et al. Risk factors for reporting poor cultural competency among patients with diabetes in safety net clinics. Med Care. 2012;50(9 SUPPL. 2):S56–61.

    Article  PubMed  PubMed Central  Google Scholar 

  54. Paddison CAM, et al. Experiences of care among Medicare beneficiaries with ESRD: Medicare consumer assessment of healthcare providers and systems (CAHPS) survey results. Am J Kidney Dis. 2013;61(3):440–1.

    Article  PubMed  Google Scholar 

  55. Zickmund SL, et al. Racial differences in satisfaction with VA health care: a mixed methods pilot study. J Racial Ethn Health Disparities. 2015;2(3):317–29.

    Article  PubMed  Google Scholar 

  56. Palmer NR, et al. Racial and ethnic disparities in patient-provider communication, quality-of-care ratings, and patient activation among long-term cancer survivors. J Clin Oncol. 2014;32(36):4087–94.

    Article  PubMed  PubMed Central  Google Scholar 

  57. Saha S, Arbelaez JJ, Cooper LA. Patient-physician relationships and racial disparities in the quality of health care. Am J Public Health. 2003;93(10):1713–9.

    Article  PubMed  PubMed Central  Google Scholar 

  58. Street RL, et al. How does communication heal? Pathways linking clinician–patient communication to health outcomes. Patient Educ Counseling. 2009;74(3):295–301.

    Article  Google Scholar 

  59. Street, RL Jr. Communication in medical encounters: an ecological perspective. In: Thompson TL, Alicia M. Dorsey, Katherine I. Miller, Roxanne Parrott, editors. Handbook of health communication. Mahwah, NJ: Lawrence Erlbaum Associates; 2003.

  60. Van Ryn M, Burke J. The effect of patient race and socio-economic status on physicians’ perceptions of patients. Soc Sci Med. 2000;50(6):813–28.

    Article  CAS  PubMed  Google Scholar 

  61. Green AR, et al. Implicit bias among physicians and its prediction of thrombolysis decisions for black and white patients. J Gen Intern Med. 2007;22(9):1231–8.

    Article  PubMed  PubMed Central  Google Scholar 

  62. Bao Y, Fox SA, Escarce JJ. Socioeconomic and racial/ethnic differences in the discussion of cancer screening:“between-” versus “within-” physician difference. Health Serv Res. 2007;42(3):950–70.

    Article  PubMed  PubMed Central  Google Scholar 

  63. Freimuth VS, et al. African Americans’ views on research and the Tuskegee syphilis study. Soc Sci Med. 2001;52(5):797–808.

    Article  CAS  PubMed  Google Scholar 

  64. Dohan D, Schrag D. Using navigators to improve care of underserved patients: current practices and approaches. Cancer. 2005;104(4):848–55.

    Article  PubMed  Google Scholar 

  65. Paskett ED, Harrop JP, Wells KJ. Patient navigation: an update on the state of the science (review). CA Cancer J Clin. 2011;61(4):237–49.

    Article  PubMed  PubMed Central  Google Scholar 

  66. Street RL, et al. Understanding concordance in patient-physician relationships: personal and ethnic dimensions of shared identity. Ann Fam Med. 2008;6(3):198–205.

    Article  PubMed  PubMed Central  Google Scholar 

  67. Sepucha KR, et al. Consultation planning to help breast cancer patients prepare for medical consultations: effect on communication and satisfaction for patients and physicians. Journal of Clinial Oncology. 2002;20(11):2695–700.

    Article  Google Scholar 

  68. Cegala DJ. Communicating with your doctor: the PACE system. Columbus, OH: Ohio State University; 2000.

    Google Scholar 

  69. Cegala DJ, Post DM. On addressing racial and ethnic health disparities the potential role of patient communication skills interventions. Am Behav Sci. 2006;49(6):853–67.

    Article  Google Scholar 

  70. Smith AK, Davis RB, Krakauer EL. Differences in the quality of the patient-physician relationship among terminally ill African-American and white patients: impact on advance care planning and treatment preferences. J Gen Intern Med. 2007;22(11):1579–82.

    Article  PubMed  PubMed Central  Google Scholar 

  71. Saha S, et al. Patient-physician racial concordance and the perceived quality and use of health care. Arch Intern Med. 1999;159(9):997–1004.

    Article  CAS  PubMed  Google Scholar 

Download references

Acknowledgments

None.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Megan Johnson Shen.

Ethics declarations

The authors have no conflicts of interest to report and have conducted this study following all required ethical standards and with proper IRB consent at participating institutions. No human research subjects were directly involved in this study as it was a systematic review of the literature, thus informed consent was not required.

Sources of Funding

This work was supported by the National Cancer Institute (T32-CA009461 and P30-CA008748). The contents of this article are solely the responsibility of the authors and do not necessarily reflect the official views of the National Cancer Institute or the National Institutes of Health.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Shen, M.J., Peterson, E.B., Costas-Muñiz, R. et al. The Effects of Race and Racial Concordance on Patient-Physician Communication: A Systematic Review of the Literature. J. Racial and Ethnic Health Disparities 5, 117–140 (2018). https://doi.org/10.1007/s40615-017-0350-4

Download citation

  • Received:

  • Revised:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s40615-017-0350-4

Keywords

Navigation