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A TISM Based Bionic Model of Organizational Excellence

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Abstract

The purpose of this paper is to identify the enablers for organizational excellence inspired by human body; based on which a generally applicable framework that establishes relationships among these enablers can be developed. In the first part of the paper, human body systems and sub-systems are analyzed from organizational perspective operating in dynamically changing environment. The examination of human body organization subsystems has revealed nine attributes that enable human body to become an optimally managed organization. The nine attributes are: quick responsiveness to external stimuli, coordination, communication, control, optimal supply chain management, adaptability, reliability, innovativeness, and self regulation. In the second part of the paper, these nine enablers are modeled using TISM. The model developed clearly demonstrates the driving and dependence of the enabler in human body organization. It is expected that the proposed model can inspire and provide insight to businesses in improving their design and function which will help in achieving organizational excellence.

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Acknowledgments

The authors thank anonymous reviewers for their constructive criticism and suggestions which has enabled substantive improvement in the paper over its original version. In particular, we thank Prof. Sushil, Editor-in-Chief, JFSM, for his valuable suggestions.

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Authors and Affiliations

  1. The NorthCap University (Formerly ITM University), Sector 23 A, Gurgaon, India

    Alpana Agarwal & Prem Vrat

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  1. Alpana Agarwal
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  2. Prem Vrat
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Correspondence to Alpana Agarwal.

Appendix

Appendix

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Table 6 Partitioning of the reachability matrix
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Agarwal, A., Vrat, P. A TISM Based Bionic Model of Organizational Excellence. Glob J Flex Syst Manag 16, 361–376 (2015). https://doi.org/10.1007/s40171-015-0107-z

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