Skip to main content

Advertisement

Log in

The Legalistic Organizational Response to Whistleblowers’ Disclosures in a Scandal: Law Without Justice?

  • Original Paper
  • Published:
Journal of Business Ethics Aims and scope Submit manuscript

Abstract

Organizational transgressions cause recurring scandals. Often disclosed by whistleblowers, they generate public outrage and force organizations to respond. Recent studies have tried to answer the question: “What happens after a transgression becomes publicly known?” They highlight organizational responses marked by recognition of the transgression, penance and reintegration of the organization. However, that research only deals with transgressions involving illegal organizational practices. This article broadens the field of study to include legal but unethical organizational practices. It is based on the case study of a recent scandal: LuxLeaks (2010–2018). This scandal concerns tax avoidance practices that were advised by the international audit and consulting firm PwC to hundreds of companies and made public by whistleblowers. The case data result from cross-comparisons of several organizational (PwC) and governmental (Luxembourg) communication documents as well as parliamentary, judicial and press documents. The article’s results highlight a legalistic organizational response that is so far under-explored in the literature. This response is marked by a rhetoric of denial, reformism and self-victimization and by judicial retaliation against the whistleblowers. It reveals the paradoxes of “legalization” in contemporary organizations, and its role in the perpetuation of unethical corporate practices.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Fig. 1
Fig. 2

Similar content being viewed by others

Notes

  1. Deriving from the Greek for “stumbling block” or “trap”, something that causes a fall into sin.

  2. https://www.icij.org/investigations/luxembourg-leaks/explore-documents-luxembourg-leaks-database/.

  3. https://justice.public.lu/fr/actualites.html.

  4. For more about this judicial reversal, the criteria and the way they were applied by the appeal court judges, see Ouriemmi et al. (2021).

  5. https://support-antoine.org/asso/

References

  • Alford, C. (2002). Whistleblowers: Broken lives and organizational power. Cornell University.

    Google Scholar 

  • Amiotte, S. (2016). LuxLeaks Case (1st-5th day). Le Quotidien, 27 April - 3 May.

  • Anonymous. (2015). Le Prix du citoyen européen pour.... Antoine Deltour. Luxemburger Wort, 4 June.

  • Arnold, D., & Ponemon, L. (1991). Internal auditors’ perceptions of whistle-blowing and the influence of moral reasoning: An experiment. Auditing: A Journal of Practice and Theory, 10(2), 1–15.

    Google Scholar 

  • Ashforth, B., Gioia, D., & Robinson, S. (2008). Re-viewing organizational corruption (Introduction to a special topic forum). Academy of Management Review, 33, 670–684.

    Article  Google Scholar 

  • Ben Khaled, W., & Gond, J.-P. (2020). How do external regulations shape the design of ethical tools in organisations? An open polity and sociology of compliance perspective. Human Relations, 73(5), 653–681.

    Article  Google Scholar 

  • Bertels, S., Cody, M., & Pek, S. (2014). A responsive approach to organizational misconduct: Rehabilitation, reintegration, and the reduction of reoffense. Business Ethics Quarterly, 24, 343–370.

    Article  Google Scholar 

  • Bies, R., & Sitkin, S. (1993). Law without justice: The dilemmas of formalization and fairness in the legalistic organization. Employee Responsibilities and Rights Journal, 6(4), 271–275.

    Article  Google Scholar 

  • Bies, R., & Tripp, T. (1993). Employee-initiated defamation lawsuits: Organizational responses and dilemmas. Employee Responsibilities and Rights Journal, 6(4), 313–324.

    Article  Google Scholar 

  • Bjørkelo, B. (2013). Workplace bullying after whistleblowing: Future research and implications. Journal of Managerial Psychology, 28, 306–323.

    Article  Google Scholar 

  • Charmaz, K. (2006). Constructing grounded theory: A practical guide through qualitative analysis. Sage.

    Google Scholar 

  • Charreire-Petit, S., & Cusin, J. (2013). Whistleblowing and resilience: Analysis of an individual trajectory. M@n@gement, 16(2), 141–173.

    Article  Google Scholar 

  • Claverie, É. (1998). La Naissance d’une forme politique : l’affaire du Chevalier de la Barre. In P. Roussin (Ed.), Critique et affaires de blasphème à l’époque des Lumières (pp. 185–265). Paris: Honoré Champion.

    Google Scholar 

  • Contractor, F. (2016). Tax avoidance by multinational companies: methods, policies, and ethics. AIB Insights, 16(2), 10–13.

    Article  Google Scholar 

  • Coombs, W. (1995). Choosing the right words: The development of guidelines for the selection of the “appropriate” crisis-response strategies. Management Communication Quarterly, 8, 447–476.

    Article  Google Scholar 

  • Cortey, L. (2014). PwC Luxembourg reacts to LuxLeaks: ‘It’s all legal’. Luxemburger Wort, 6 November.

  • Cruz, C. A., Shafer, W. E., & Strawser, J. R. (2000). A multidimensional analysis of tax practitioners’ ethical judgments. Journal of Business Ethics, 24, 223–244.

    Article  Google Scholar 

  • de Blic, D., & Lemieux, C. (2005). The scandal as test: Elements of pragmatic sociology. Politix, 71(3), 9–38.

    Google Scholar 

  • de Dampierre, É. (1954). Thèmes pour l’étude du scandale. Annales. Économies, Sociétés, Civilisations, 9(3), 328–336.

    Article  Google Scholar 

  • Dunne, N. J., Brennan, N. M., & Kirwan, C. E. (2021). Impression management and big four auditors: Scrutiny at a public inquiry. Accounting, Organizations and Society,. https://doi.org/10.1016/j.aos.2020.101170

    Article  Google Scholar 

  • Dworkin, T. M., & Baucus, M. S. (1998). Internal vs external whistleblowers: A comparison of whistleblowering processes. Journal of Business Ethics, 17(12), 1281–1298.

    Article  Google Scholar 

  • Gillespie, N., Dietz, G., & Lockey, S. (2014). Organizational reintegration and trust repair after an integrity violation: A case study. Business Ethics Quarterly, 24, 371–410.

    Article  Google Scholar 

  • Guénin-Paracini, H., & Gendron, Y. (2010). Auditors as modern pharmakoi: Legitimacy paradoxes and the production of economic order. Critical Perspectives on Accounting, 21(2), 134–158.

    Article  Google Scholar 

  • Gutek, B. A. (1993). Sexual harassment: Rights and responsibilities. Employee Responsibilities and Rights Journal, 6(4), 325–340.

    Article  Google Scholar 

  • Hooghiemstra, R. (2000). Corporate communication and impression management – new perspectives why compagnies engage in corporate social reporting. Journal of Business Ethics, 27, 55–68.

    Article  Google Scholar 

  • Karnitschnig, M. & van Daalen, R. (2014). ‘Monsieur Ruling’: Business-Friendly Bureaucrat Helped Build Tax Haven in Luxembourg. The Wall Street Journal, 22 October.

  • Kenny, K., & Bushnell, A. (2020). How to whistle-blow: dissensus and demand. Journal of Business Ethics, 164, 643–656.

    Article  Google Scholar 

  • Kenny, K., & Fotaki, M. (2021). The costs and labour of whistleblowing: bodily vulnerability and post-disclosure survival. Journal of Business Ethicshttps://doi.org/10.1007/s10551-021-05012-x

    Article  Google Scholar 

  • Kenny, K., Fotaki, M., & Scriver, S. (2019). Mental health as a weapon: Whistleblower retaliation and normative violence. Journal of Business Ethics, 160(3), 801–815.

    Article  Google Scholar 

  • Langley, A. (1999). Strategies for theorizing from process data. Academy of Management Review, 24(4), 691–710.

    Article  Google Scholar 

  • Lee, J., Heilmann, S. G., & Near, J. P. (2004). Blowing the whistle on sexual harassment: Test of a model of predictors and outcomes. Human Relations, 57, 297–322.

    Article  Google Scholar 

  • Lenz, H. (2020). Aggressive tax avoidance by managers of multinational companies as a violation of their moral duty to obey the law: a kantian rationale. Journal of Business Ethics, 165, 681–697.

    Article  Google Scholar 

  • Liyanarachchi, G., & Newdick, C. (2009). The impact of moral reasoning and retaliation on whistleblowing: New Zealand evidence. Journal of Business Ethics, 89(1), 37–57.

    Article  Google Scholar 

  • Mesmer-Magnus, J. R., & Viswesvaran, C. (2005). Whistleblowing in organizations: An examination of correlates of whistleblowing intentions, actions, and retaliation. Journal of Business Ethics, 62(3), 277–297.

    Article  Google Scholar 

  • Miceli, M. P., Near, J. P., & Dworkin, T. M. (2009). A word to the wise: How managers and policy-makers can encourage employees to report wrongdoing. Journal of Business Ethics, 86(3), 379–396.

    Article  Google Scholar 

  • Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook. Sage.

  • Mitchell, A., Sikka, P., & Willmott, H. (1998). Sweeping it under the carpet: The role of accountancy firms in moneylaundering. Accounting, Organizations and Society, 23(5–6), 589–607.

    Article  Google Scholar 

  • Morales, J., Gendron, Y., & Guénin-Paracini, H. (2014). State privatization and the unrelenting expansion of neoliberalism: The case of the Greek financial crisis. Critical Perspectives on Accounting, 25(6), 423–445.

    Article  Google Scholar 

  • Near, J. P., & Miceli, M. P. (1985). Organizational dissidence: The case of whistle-blowing. Journal of Business Ethics, 4(1), 1–16.

    Article  Google Scholar 

  • Ouriemmi, O., Ben Khaled, W., & Fanchini, M. (2021). Whistleblowers or offenders? A judicial approach to whistleblowing – the Luxleaks case. M@n@gement, 24(4), 1–17.

    Google Scholar 

  • Parmerlee, M. A., Near, J. P., & Jensen, T. C. (1982). Correlates of whistleblowers’ perceptions of organizational retaliation. Administrative Science Quarterly, 27(1), 17–34.

    Article  Google Scholar 

  • Patton, M. Q. (2014). Qualitative research & evaluation methods: Integrating theory and practice. Sage Publications.

    Google Scholar 

  • Payne, D., & Raiborn, C. (2018). Aggressive tax avoidance: a conundrum for stakeholders, governments, and morality. Journal of Business Ethics, 147, 469–487.

    Article  Google Scholar 

  • Pfarrer, M. D., DeCelles, K. A., Smith, K. G., et al. (2008). After the fall: Reintegrating the corrupt organization. Academy of Management Review, 33, 730–749.

    Article  Google Scholar 

  • Poujol, V. (2014). PwC denounces a ‘massive campaign’. Paperjam, 6 November.

  • Rehg, M. T., Miceli, M. P., Near, J. P., & Van Scotter, J. R. (2008). Antecedents and outcomes of retaliation against whistleblowers: gender differences and power relationships. Organization Science, 19(2), 221–240.

    Article  Google Scholar 

  • Richardson, B. K., & McGlynn, J. (2011). Rabid fans, death threats, and dysfunctional stakeholders: The influence of organizational and industry contexts on whistleblowing cases. Management Communication Quarterly, 25(1), 121–150.

    Article  Google Scholar 

  • Schembera, S., & Scherer, A. G. (2017). Organizational strategies in the context of legitimacy loss: Radical versus gradual responses to disclosed corruption. Strategic Organization, 15(3), 301–337.

    Article  Google Scholar 

  • Schlenker, B. R., & Weigold, M. F. (1992). Interpersonal processes involving impression regulation and management. Annual Review of Psychology, 43, 133–168.

    Article  Google Scholar 

  • Sikka, P. (2015a). The hand of accounting and accountancy firms in deepening income and wealth inequalities and the economic crisis: Some evidence. Critical Perspectives on Accounting, 30, 46–62.

    Article  Google Scholar 

  • Sikka, P. (2015b). No accounting for tax avoidance. Political Quarterly, 86(3), 427–433.

    Article  Google Scholar 

  • Sikka, P., & Willmott, H. (2010). The dark side of transfer pricing: It’s role in tax avoidance and wealth retentiveness. Critical Perspectives on Accounting, 21(4), 342–356.

    Article  Google Scholar 

  • Sikka, P., & Willmott, H. (2013). The tax avoidance industry: Accountancy firms on the make. Critical Perspectives on International Business, 9(4), 415–443.

    Article  Google Scholar 

  • Sims, R. (2009). Toward a better understanding of organizational efforts to rebuild reputation following an ethical scandal. Journal of Business Ethics, 90, 453–472.

    Article  Google Scholar 

  • Sitkin, S., & Bies, R. (1993). The legalistic organization: definitions, dimensions, and dilemmas. Organization Science, 4(3), 345–351.

    Article  Google Scholar 

  • Sitkin, S., & Roth, N. (1993). Explaining the limited effectiveness of legalistic “remedies” for trust/ distrust. Organization Science, 4(3), 367–392.

    Article  Google Scholar 

  • Stolowy, H., Gendron, Y., Moll, J., & Paugam, L. (2019). Building the legitimacy of whistleblowers: A multi-case discourse analysis. Contemporary Accounting Research, 36(1), 7–49.

    Article  Google Scholar 

  • Stolowy, H., Messner, M., Jeanjean, T., & Baker, R. C. (2014). The construction of a trustworthy investment opportunity: Insights from the Madoff fraud. Contemporary Accounting Research, 31(2), 354–397.

    Article  Google Scholar 

  • Strauss, A., & Corbin, J. (1998). Basics of qualitative research techniques. Sage publications.

    Google Scholar 

  • Thompson, J. B. (2000). Political Scandal Power and Visibility in the Media Age. Polity Press.

    Google Scholar 

  • Van Maanen, J. (1979). The fact of fiction in organizational ethnography. Administrative Science Quarterly, 24(4), 539–550.

    Article  Google Scholar 

  • West, A. (2018). Multinational tax avoidance: Virtue ethics and the role of accountants. Journal of Business Ethics, 153, 1143–1156.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Oussama Ouriemmi.

Ethics declarations

Conflict of interest

I declare that I have no conflict of interest.

Informed Consent

Not applicable. This search does not contain any items requiring an informed consent form.

Research Involving Human and Animals Rights

Not applicable. This research does not involve human or animal participants.

Additional information

Publisher's Note

Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.

Appendices

Appendix

Appendix 1

See Table

Table 1 Data sources and use in the analysis

1

Appendix 2

See Table

Table 2 Judicial decisions in the LuxLeaks case

2

Rights and permissions

Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Ouriemmi, O. The Legalistic Organizational Response to Whistleblowers’ Disclosures in a Scandal: Law Without Justice?. J Bus Ethics 188, 17–35 (2023). https://doi.org/10.1007/s10551-022-05321-9

Download citation

  • Received:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s10551-022-05321-9

Keywords

Navigation