Abstract
The Cloud technology has been recognized as a potential technology which could be used to gain extra benefits to all levels of organisations including local government. It is also being found that successful adoption and use of the technology could improve the performance of organisation at various levels, but organisational performance also depends on various technical elements. Therefore, to investigate how successful adoption of Cloud technology and its use to gain higher level of performance, an integrated framework has been introduced by incorporating TOE and RBV theoretical frameworks together. Thus, the integrated conceptual framework proposed in this study will assist organisations to identify the key elements which are impacting the use of the Cloud technology. Similarly, the proposed framework will assist organisations to measure how Cloud technology could impact the “Business performance”. This paper also suggested to develop a quantitative survey questionnaire which has all the required components derived from TOE and RBV frameworks. Survey will be distributed among the IT professionals who works in local government organisations across Australia and expected to have minimum of 400 responses to conduct an analysis. Both IBM SPSS and Smart PLS software applications will be used in this study. In addition, two-tier structural equation modelling technique will be used to assess the results. Lastly, the findings of this research study are expected to add a new knowledge to the IS literature and a proposed framework will be a useful guideline for organisation to assess their capabilities in use of Cloud technology.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
References
Mell, P., Grance, T.: SP 800–145. The NIST Definition of Cloud Computing: Recommendations of the National Institute of Standards and Technology. NIST Special Publication (2011)
Balasooriya, P.: A Confirmatory investigation of the factors influencing the cloud adoption in local government organisations in Australia. In: Proceedings of the 29th Australasian Conference on Information Systems, University of Sydney, Australia, pp.1–12(2018)
Maresova, P., Sobeslav, V., Krejcar, O.: Cost–benefit analysis – evaluation model of Cloud computing deployment for use in companies. Appl. Econ. 49(6), 521–533 (2017)
Chinyao, L., Yahsueh, C., Mingchang, W.: Understanding the determinants of cloud computing adoption. Ind. Manage. Data Syst. 111(7), 1006–1023 (2011)
Gangwar, H., Ramaswamy, H.: Understanding determinants of cloud computing adoption using an integrated TAM-TOE model. J. Enterp. Inf. Manage. 28(1), 107–130 (2015)
Ravichandran, T., Lertwongsatien, C.: Effect of information systems resources and abilities on firm performance. J. Manage. Inf. Syst. 21(4), 237–276 (2005)
Gutierrez, A., Boukrami, E., Lumsden, R.: Technological, organisational and environmental factors influencing managers’ decision to adopt cloud computing in the UK. J. Enterp. Inf. Manage. 28(6), 788–807 (2015)
Bruque, S., Moyano, J., Maqueira, J.: Cloud computing, Web 2.0, and operational performance. Int. J. Logist. Manage. 26(3), 426–458 (2015)
Clemons, E., Row, M.: Sustaining IT advantage: the role of structural differences. MIS Q. 15(3), 275–294 (1991)
Powell, C., Dent-Micallef, A.: Information technology as competitive advantage: the role of human, business and technology resources. Strateg. Manage. J. 18(5), 375–405 (1997)
Wegloop, P.: Linking firm strategy and government action: towards a resource-based perspective on innovation and technology policy. Technol. Soc. 17(4), 413–428 (1995)
Kozlenkova, V., Samaha, A., Palmatier, R.W.: Resource-based theory in marketing. J. Acad. Mark. Sci. 42(1), 1–21 (2014)
Wernerfelt, B.: A resource-based view of the firm. Strateg. Manage. 5(2), 171–180 (1984)
Lee, G., Kwak, H.: An open government maturity model for social media based public engagement. Gov. Inf. Q. 29(4), 492–503 (2012)
Mohamed, I., Marthandan, G., Norzaidi, M., Chong, S.: E-commerce usage and business performance in the Malaysian tourism sector: Empirical analysis. Inf. Manage. Comput. Secur. 17(1), 166–185 (2009)
Zhu, K., Kraemer, K.: Post-adoption variations in usage and value of e-business by organizations: cross-country evidence from the retail industry. Inf. Syst. Res. 16(1), 61–84 (2005)
Chuang, S.: A resource-based perspective on knowledge management capability and competitive advantage: an empirical investigation. Exp. Syst. Appl. 27(1), 459–465 (2004)
Teo, S., Ranganathan, C.: Leveraging IT resources and capabilities at the housing and development board. J. Strateg. Inf. Syst. 12(1), 229–249 (2003)
Molla, A., Licker, P.: Perceived e-readiness factors in e-commerce adoption: an empirical investigation in a developing country. Int. J. Electron. Commer. 10(1), 83–110 (2005)
Kuan, K., Chau, P.: A perception-based model for EDI adoption in small businesses using a technology organization-environment framework. Inf. Manage. 38(1), 507–521 (2001)
Kim, G., Shin, B., Kim, K., Lee, H.: IT capabilities, process-oriented dynamic capabilities, and firm financial performance. J. Assoc. Inf. Syst. 12(1), 487–517 (2011)
Ke, W., Wei, K.: Organizational culture and leadership in ERP implementation. In: Pacific Asia Conference on Information Systems (2005)
Nguyen, T.: Information technology adoption in SMEs: an integrated framework. Int. J. Entrep. Behav. Res. 15(1), 162–186 (2009)
Ismail, I., Abdullah, H., Shamsudin, A., Ariffin, N.: Implementation differences of Hospital Information System (HIS) in Malaysian public hospitals. Int. J. Soc. Sci. Humanit. 20(21), 22–29 (2013)
Chang, I., Hwang, G., Hung, C., Lin, H., Yen, C.: Factors affecting the adoption of electronic signature: executives’ perspective of hospital information department. Decis. Support Syst. 44, 350–359 (2007)
Lian, W., Yen, C., Wang, T.: An exploratory study to understand the critical factors affecting the decision to adopt cloud computing in Taiwan hospital. Int. J. Inf. Manage. 34(1), 28–36 (2014)
Livari, J., Huisman, M.: The relationship between organizational culture and the deployment of systems development methodologies. MIS Q. 31(1), 35–58 (2007)
Akman, I., Yazici, A., Mishra, A., Arifoglu, A.: E-government: a global view and an empirical evaluation of some attributes of citizens. Gov. Inf. Q. 22(2), 239–257 (2005)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 Springer Nature Singapore Pte Ltd.
About this paper
Cite this paper
Balasooriya, P., Wibowo, S., Wells, M., Gordon, S. (2022). Cloud Effects on Organisational Performance: A Local Government Perspective. In: Pokhrel, S.R., Yu, M., Li, G. (eds) Applications and Techniques in Information Security. ATIS 2021. Communications in Computer and Information Science, vol 1554. Springer, Singapore. https://doi.org/10.1007/978-981-19-1166-8_12
Download citation
DOI: https://doi.org/10.1007/978-981-19-1166-8_12
Published:
Publisher Name: Springer, Singapore
Print ISBN: 978-981-19-1165-1
Online ISBN: 978-981-19-1166-8
eBook Packages: Computer ScienceComputer Science (R0)