Skip to main content

Factors Affecting the Intention to Use Cloud Accounting in SMEs: Evidence from Vietnam

  • Conference paper
  • First Online:
Digital Economy, Business Analytics, and Big Data Analytics Applications

Part of the book series: Studies in Computational Intelligence ((SCI,volume 1010))

Abstract

Cloud accounting and its application in business activities are relatively new research topics in Vietnam. This study investigates the factors affecting the intention to use cloud accounting according to managerial and accountant perspective in small and medium-sized enterprises (SMEs). It provides empirical evidence from Vietnam. Data is collected quantitatively utilizing an online-survey questionnaire. It was sent by email to managers and accountants in 300 SMEs. The results show that perceived usefulness and availability to embrace technology have a positive impact on the intention to use cloud accounting. A rather interesting result is that perceived ease of use technology has also a positive effect on the intention to use cloud accounting. These results provide reliable evidence for managers and accountants to strategically accelerate the cloud accounting application process and improve financial and business efficiency. These results are also a reference for software manufacturers providing products with more suitable features.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 169.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 219.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 219.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Lutfi A (2020) Investigating the moderating effect of environment uncertainty on the relationship between institutional factors and ERP adoption among Jordanian SMEs. J Open Innov Technol Market Complex 6(3):91–110

    Article  Google Scholar 

  2. Lutfi AA, Idris KM, Mohamad R (2016) The influence of technological, organizational and environmental factors on accounting information system usage among Jordanian small and medium-sized enterprises. Int J Econ Finan Issues 6(7S):240–248

    Google Scholar 

  3. Mihalache AS (2011) Cloud Accounting. Ovidius Univ Ann Econ Sci Ser 11(2):782–787

    Google Scholar 

  4. Prasad A, Green P (2015) Governing cloud computing services: reconsideration of IT governance structures. Int J Acc Inf Syst 19(1):45–58

    Article  Google Scholar 

  5. Davis FD (1989) Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Q 13(3):319–340

    Article  Google Scholar 

  6. Pramuka AB, Pinasti M (2020) Does cloud-based accounting information system harmonize the small business needs? J Inf Organ Sci 44(1):141–156

    Google Scholar 

  7. Khanom T (2017) Cloud accounting: a theoretical overview. IOSR J Bus Manag 19(6):31–38

    Article  Google Scholar 

  8. Prichici C, Ionescu B (2015) Cloud accounting—a new paradigm of accounting policies. SEA–Pract Appl Sci 1(7): 489–496

    Google Scholar 

  9. Wicaksono A, Kartikasary M, Salma N (2020) Analyze cloud accounting software implementation and security system for accounting in MSMEs and cloud accounting software developer. In: 2020 international conference on information management and technology, IEEE, Bandung, pp 538–543

    Google Scholar 

  10. Chang BY, Hai PH, Seo DW et al (2013) The determinant of adoption in cloud computing in Vietnam. In: 2013 international conference on computing, management and telecommunications, IEEE, Vietnam, pp 407–409

    Google Scholar 

  11. ANA Technology Service Trade Joint Stock Company (2020) Online accounting software and how is effective it for businesses? ANA, Vietnam

    Google Scholar 

  12. Van den Bergh K, Kloppers SR (2019) The absorption and usage of cloud accounting technology by accounting firms in Cape Town for services provided to their clients. Afr J Sci Technol Innov Dev 11(2):161–180

    Article  Google Scholar 

  13. Le O, Cao Q (2020) Examining the technology acceptance model using cloud-based accounting software of Vietnamese enterprises. Manage Sci Lett 10(12):2781–2788

    Article  Google Scholar 

  14. Buyya R, Yeo CS, Venugopal S (2008) Market-oriented cloud computing: vision, hype, and reality for delivering it services as computing utilities. In: 2008 10th IEEE international conference on high performance computing and communications, Shanghai, pp 5–13

    Google Scholar 

  15. Oliveira T, Thomas M, Espadanal M (2014) Assessing the determinants of cloud computing adoption: an analysis of the manufacturing and services sectors. Inf Manage 51(5):497–510

    Article  Google Scholar 

  16. Senarathna I, Wilkin C, Warren M et al (2018) Factors that influence adoption of cloud computing: an empirical study of Australian SMEs. Australas J Inf Syst 22(1):1–31

    Google Scholar 

  17. Lewis SX, Burks EJ, King EW et al (2012) Cloud computing: items professional firms consider in selecting data storage firms. J Case Res Bus Econ 4(1):1–12

    Google Scholar 

  18. Dimitriu O, Matei M (2014) A new paradigm for accounting through cloud computing. Procedia Econ Finan 15(1):840–846

    Article  Google Scholar 

  19. Arsenie-Samoil MD (2011) Cloud accounting. Ovidius Univ Ann Econ Sci Ser 9(2):782–787

    Google Scholar 

  20. Zhang L, Gu W (2013) The simple analysis of impact on financial outsourcing because of the rising of cloud accounting. Asian J Bus Manage 5(1):140–143

    Article  Google Scholar 

  21. Lai P (2017) The literature review of technology adoption models and theories for the novelty technology. J Inf Syst Technol Manag 14(1):21–38

    Google Scholar 

  22. Habiba Y, Azhar MN, Annuar BMN et al (2019) Computerized accounting information system adoption among small and medium enterprises in Addis Ababa, Ethiopia. Int J Account Finan Bus (IJAFB) 4(19):44–60

    Google Scholar 

  23. Iqbal S, Bhatti AZ (2015) An investigation of university student readiness towards m-learning using technology acceptance model. Int Rev Res Open Distrib Learn 16(4):83–103

    MathSciNet  Google Scholar 

  24. Ardiansah M, Chariri A, Rahardja S et al (2020) The effect of electronic payments security on e-commerce consumer perception: an extended model of technology acceptance. Manage Sci Lett 10(7):1473–1480

    Article  Google Scholar 

  25. Arora S, Sahney S (2018) Antecedents to consumers’ show rooming behavior: an integrated TAM-TPB framework. J Consum Mark 35(4):438–450

    Article  Google Scholar 

  26. Lanlan Z, Ahmi A, Popoola OMJ (2019) Perceived ease of use, perceived usefulness and the usage of computerized accounting systems: a performance of micro and small enterprises (MSEs) in China. Int J Recent Technol Eng 8(2):324–331

    Google Scholar 

  27. Mallya J, Lakshminarayanan S (2017) Factors influencing usage of internet for academic purposes using technology acceptance model. DESIDOC J Libr Inf Technol 37(2):119–124

    Google Scholar 

  28. Rogers AD (2016) Examining small business adoption of computerized accounting systems using the technology acceptance model. Ph.D. thesis, Walden University, Washington

    Google Scholar 

  29. Chen LY (2015) Determinants of Software-as-a-Service adoption and intention to use for enterprise applications. Int J Innov Appl Stud 10(1):138–148

    Google Scholar 

  30. Lin CH, Shih HY, Sher PJ (2007) Integrating technology readiness into technology acceptance: the TRAM model. Psychol Mark 24(7):641–657

    Article  Google Scholar 

  31. Damerji H, Salimi A (2021) Mediating effect of use perceptions on technology readiness and adoption of artificial intelligence in accounting. Account Educ, 1–24

    Google Scholar 

  32. Hair JF, Black WC, Babin BJ et al (2006) Multivariate data analysis, 6th edn. Prentice-Hall, Uppersaddle River

    Google Scholar 

  33. Hair JF, Black W, Babin B et al (2009) Multivariate data analysis, 7th ed. Pearson Prentice Hall, Hoboken

    Google Scholar 

  34. Nguyen DT (2012) Scientific research method in business. Labor—Social Publishing House, Hanoi

    Google Scholar 

  35. Nunnally JC, Bernstein IH (1994) Psychometric theory, 3rd edn. McGraw-Hill, New York

    Google Scholar 

  36. Barkhordari M, Nourollah Z, Mashayekhi H et al (2017) Factors influencing adoption of e-payment systems: an empirical study on Iranian customers. IseB 15(1):89–116

    Article  Google Scholar 

  37. Suki NM, Suki NM (2011) Exploring the relationship between perceived usefulness, perceived ease of use, perceived enjoyment, attitude and subscribers’ intention towards using 3G mobile services. J Inf Technol Manage 22(1):1–7

    Google Scholar 

  38. Mohd Sam MF, Hoshino Y, Tahir MNH (2012) The adoption of computerized accounting system in small medium enterprises in Melaka, Malaysia. Int J Bus Manage 7(18):12–25

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Malik Abu Afifa .

Editor information

Editors and Affiliations

Appendix: Research Instrument

Appendix: Research Instrument

  1. I

    Profile of the individuals

An appendix explaining the profile of the individuals.
  1. II

    The Part of Respondents to Be Surveyed

The following questions were answered based on perceptions with 5 levels: Totally disagree (1); Disagree (2); Neutral (3); Agree (4) and Totally agree (5).

No.

Content

1. Perceived usefulness (PU)

1

Cloud accounting is very useful for the job

2

Cloud accounting can increase productivity

3

Cloud accounting improves efficiency

4

Cloud accounting provides tools to help make accounting work easier

2. Perceived ease of use (PE)

5

Interaction with cloud accounting is clear and easy to understand

6

It is easy to learn how to use cloud accounting

7

Existing accounting software easily connects data with cloud accounting

3. Availability to embrace technology (AE)

8

Our firm are willing to invest in technical infrastructure to use cloud accounting

9

Our firm is willing to hire experts to use cloud accounting

10

Our firm has programs to encourage employees to learn and use cloud accounting

11

Our firm really wants to use a new accounting tool

4. Intention to use cloud accounting (IU)

12

I have intend to use cloud accounting in the future

13

I intend to use cloud accounting frequently

14

Cloud accounting is convenient since it is easily integrated with devices connected to the internet; therefore, I recommend firms to use it

15

Cloud accounting is very useful; therefore, I recommend firms to use it

16

Cloud accounting is easy to use; therefore, I recommend firms to use it

Rights and permissions

Reprints and permissions

Copyright information

© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Abu Afifa, M., Van, H.V., Le Hoang Van, T. (2022). Factors Affecting the Intention to Use Cloud Accounting in SMEs: Evidence from Vietnam. In: Yaseen, S.G. (eds) Digital Economy, Business Analytics, and Big Data Analytics Applications. Studies in Computational Intelligence, vol 1010. Springer, Cham. https://doi.org/10.1007/978-3-031-05258-3_47

Download citation

Publish with us

Policies and ethics