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Usability Evaluation – Messung, Bewertung und Verbesserung der Gebrauchstauglichkeit von Informationssystemen

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Dienstleistungsproduktivität

Zusammenfassung

Die Evaluation beschreibt den Prozess, ein Forschungsergebnis hinsichtlich vorab definierter Ziele zu bewerten. Dieses Kapitel beinhaltet ein allgemeines und übertragbares Vorgehen, mobile Assistenzsysteme in Bezug auf die Gebrauchstauglichkeit (Usability) anhand definierter Kriterien zu bewerten und iterativ zu verbessern. Zu diesem Zweck werden existierende Vorgehensmodelle, Normen und Standards sowie Best-Practices zu einem operationalisierbaren Leitfaden zusammengefasst.

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Author information

Authors and Affiliations

  1. Wirtschaftsinformatik, Universität Hamburg, Max-Brauer-Allee 60, 22765, Hamburg, Deutschland

    Gerald Däuble, Inga Schlömer, Niels Müller-Wickop, Martin Schultz, Michael Werner & Prof. Dr. Markus Nüttgens

Authors
  1. Gerald Däuble
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  2. Inga Schlömer
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  3. Niels Müller-Wickop
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  4. Martin Schultz
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  5. Michael Werner
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  6. Prof. Dr. Markus Nüttgens
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Corresponding author

Correspondence to Gerald Däuble .

Editor information

Editors and Affiliations

  1. Wirtschaftsinformatik, Universität Hamburg, Hamburg, Germany

    Markus Nüttgens

  2. Informationsmanagement Wirtschaftsinformatik, Universität Osnabrück, Osnabrück, Germany

    Oliver Thomas

  3. Informationsmanagement Wirtschaftsinformatik, Universität Osnabrück, Osnabrück, Germany

    Michael Fellmann

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Däuble, G., Schlömer, I., Müller-Wickop, N., Schultz, M., Werner, M., Nüttgens, M. (2014). Usability Evaluation – Messung, Bewertung und Verbesserung der Gebrauchstauglichkeit von Informationssystemen. In: Nüttgens, M., Thomas, O., Fellmann, M. (eds) Dienstleistungsproduktivität. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-05301-7_9

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  • DOI: https://doi.org/10.1007/978-3-658-05301-7_9

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  • Publisher Name: Springer Gabler, Wiesbaden

  • Print ISBN: 978-3-658-05300-0

  • Online ISBN: 978-3-658-05301-7

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