Abstract
In this study of computer-mediated communication (CMC), Chinese and American students were paired cross-culturally and within same- and mixed-gender dyads. IM transcripts were analyzed for linguistic indicators of conversational management and interactional style. Our results revealed interesting interaction effect of culture and gender pairings. Females used more indicators of interaction style and males used a conversational management strategy for achieving their conversational aims. However, both Chinese males and females were more linguistically active when paired with an American of the opposite gender, while American females displayed more cultural acceptance when paired with a Chinese female than a Chinese male. American males talked more when paired with a Chinese male than when paired with a Chinese female. These findings have implications for working in global virtual teams and system design for cross-cultural collaborations.
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Marksbury, N., Zhang, Q. (2013). What’s Your Point?. In: Rau, P.L.P. (eds) Cross-Cultural Design. Methods, Practice, and Case Studies. CCD 2013. Lecture Notes in Computer Science, vol 8023. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39143-9_48
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