Abstract
The use of the phrase corporate social responsibility (CSR) in the business narrative is ubiquitous. There is a complex set of definitions and conceptual arguments that seek to describe what CSR is and does in the business context. Furthermore there is a plurality of expectations as to what CSR delivers to both individual and, a multiplicity of, organizational stakeholders. Corporate social performance (CSP) and the metrics associated with determining individual organizational behavior are an industry construct designed to quantify an organization’s CSR profile. The challenge is the trade-off between different elements of CSR and CSP. The use of aggregate scoring systems relies on an appropriate logic with which the hard and soft elements of CSR are internally weighted. The business student needs to both understand the principles of and embrace the subject of business ethics while being aware that there is rarely only one correct answer to any question posed in this subject area.
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Manning, L. (2018). Corporate Social Responsibility. In: Costa, R., Pittia, P. (eds) Food Ethics Education. Integrating Food Science and Engineering Knowledge Into the Food Chain, vol 13. Springer, Cham. https://doi.org/10.1007/978-3-319-64738-8_7
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