Abstract
Critics have argued that the field of information systems (IS) lacks a coherent theoretical framework. This paper attempts to further the theoretical development of a critical and pervasive contemporary phenomenon, outsourcing of IS functions, by synthesizing four theoretical models (resource-based theory, resource-dependence theory, transaction cost theory and agency theory) that are useful for understanding determinants of a firm’s outsourcing strategy. From these theoretical models, a contingency model of outsourcing is developed which can be used to direct empirical research.
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Creon, M.J., Grover, V., Teng, J.T. (2017). Theoretical Perspectives on the Outsourcing of Information Systems. In: Willcocks, L., Lacity, M., Sauer, C. (eds) Outsourcing and Offshoring Business Services. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-52651-5_2
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