Skip to main content

Abstract

Healthcare is changing ever faster and information technology (IT) projects abound. Historically, healthcare IT projects have failed at an alarming rate, generally for three reasons:

  • Failure to plan requirements (scope)

  • Failure to complete the work (on time) and

  • Failure to deliver something that is worthwhile (expectations).

Projects can benefit from project management in order to complete them on time and on budget while meeting stakeholder expectations. Chief medical informatics officers (CMIO), chief nursing informatics officers (CNIO), and clinical informaticists are routinely called upon to lead healthcare projects, such as implementing electronic health record systems, preparing for changes in requirements and regulations or developing analytics projects to improve care. Clinicians often make good project managers since they already have many of the skills that make a good project manager, including the ability to plan and communicate. Without some basic project management training, however, clinicians do not necessarily know how to apply these skills to manage projects. This chapter will discuss tools that project managers use to bring projects in on time, on budget and with the ability to meet stakeholder expectations.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 109.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

References

  1. Price Waterhouse Coopers (PWC). Top health industry issues of 2014: a new health economy takes shape [Internet]. 2013. Available from: http://www.pwc.com/us/en/health-industries/top-health-industry-issues/index.jhtml.

  2. Mind Tools. Why do projects fail? [Internet]. (n.d.). Available from http://www.mindtools.com/pages/article/newPPM_58.htm.

  3. Matta N, Ashkenas R. Why good projects fail anyway in HBR guide to project management. Boston: Harvard Business Review Press; 2012.

    Google Scholar 

  4. Grimes A. Seven attributes of effective project management [Internet]. 2009. Available from http://www.pmhut.com/seven-attributes-of-effective-project-management.

  5. Houston S, Bove LA. Project management for healthcare informatics. New York: Springer; 2007.

    Google Scholar 

  6. Holland-Kozak M. The relevance of historical project lessons to contemporary business practice. Salford: Salford Business School; 2013.

    Google Scholar 

  7. Healy P. Project management, getting the job done on time and in budget. Woburn: Butterworth-Heinemann; 1997.

    Google Scholar 

  8. Bredillet C. Blowing how and cold on project management. Project Manage J, 2010;41(3):4–20. Wiley Periodicals, Inc.

    Google Scholar 

  9. Project Management Institute (PMI). A guide to the project management body of knowledge. 5th ed. Newtown Square: Project Management Institute, Inc.; 2013.

    Google Scholar 

  10. Schwalbe K, Furlong D. Healthcare project management. Minneapolis: Schwalbe Publishing; 2013.

    Google Scholar 

  11. Walrath B, Augenbroe G. A project planning guide for healthcare facility owners. Atlanta: Georgia Institute of Technology; 2007.

    Google Scholar 

  12. Cuellar M. Assessing project success: moving beyond the triple constraint. In: International research workshop on IT, Paper 13. St. Louis: IRWITPM; 2010.

    Google Scholar 

  13. Wilson R. A comprehensive guide to project management schedule and cost control: methods and models for managing the project lifecycle. Upper Saddle River: Pearson FT Press; 2014.

    Google Scholar 

  14. Dawes S, Pardo T, Simon S, Cresswell A, LaVigne M, Andersen D, Bloniarz P. Chapter 3. Preparing a business case. In: Making smart IT choices understanding value and risk in government IT investments [Internet]. Albany: SUNY; 2004. [cited 8 Dec 2014]. Available from: http://www.ctg.albany.edu/publications/guides/smartit2/smartit2.pdf.

  15. Lowenhaupt M, Friedman D. How to organize [Internet]. 2003. [cited 11 Dec 2014]. Available from http://mthink.com/article/how-organize/.

  16. Heerkens G. Project management. 2nd ed. New York: McGraw-Hill; 2013.

    Google Scholar 

  17. Lewis J. Project planning, scheduling & control. 5th ed. New York: McGraw-Hill Companies, Incorporated; 2010.

    Google Scholar 

  18. Rad P, Levin G. The advanced project management office: a comprehensive look at function and implementation. Boca Raton: CRC Press LLC; 2002.

    Google Scholar 

  19. Houston S. The project manager’s guide to health information technology implementation. Chicago: HIMSS; 2011.

    Google Scholar 

  20. Katzenbach J, Smith D. The discipline of teams [Internet]. Harvard Business Review. 1993. [cited 11 Dec 2014]; reprint #R0507P. Available from https://hbr.org/product/discipline-of-teams-hbr-classic/an/R0507P-PDF-ENG?Ntt=discipline%2520of%2520teams.

  21. Doraiswamy P. 50 top IT project management challenges. Cambridgeshire: IT Governance Publishing; 2012.

    Google Scholar 

  22. Ferraro J. Project management for non-project managers. New York: AMACOM; 2012.

    Google Scholar 

  23. Goodman J. Customer experience 3.0. New York: AMACOM; 2014.

    Google Scholar 

  24. Cartwright T. An ideas into action guidebook: setting priorities personal values, organizational results. Greensboro: Center for Creative Leadership; 2007.

    Google Scholar 

  25. Chemuturi M. Mastering IT project management. Plantation: J. Ross Publishing; 2013.

    Google Scholar 

  26. Project Management Institute (PMI). PMI’s pulse of the profession, the high cost of low performance 2014 [Internet]. 2014. http://www.pmi.org/~/media/PDF/Business-Solutions/PMI_Pulse_2014.ashx.

  27. Haughey D. The six project management trends you need to know [Internet]. Projects Smart, 27 Sept 2014. http://www.projectsmart.co.uk/the-six-project-management-trends-you-need-to-know.php.

  28. Farmer G. Emerging trends in project management [Internet]. Bracknell News. 24 Mar 2014; http://www.bracknellnews.co.uk/business/businessstories/articles/2014/03/24/98792-emerging-trends-in-project-management/.

  29. Anderson T. Collaboration in 2015: our top 3 forecasts [Internet]. Project Lab. 11 Sept 11 2014. http://blog.projectplace.com/collaboration-in-2015-our-top-3-forecasts/.

  30. Project Management Institute (PMIc). PMI’s pulse of the profession, highlighting key trends in the project management profession [Internet]; (n.d). http://www.pmi.org/business-solutions/~/media/PDF/Business-Solutions/Pulse%20of%20the%20Profession%20White%20Paper_FINAL.ashx.

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Lisa Anne Bove DNP, RN – BC .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing Switzerland

About this chapter

Cite this chapter

Bove, L.A., Kennedy, R.D., Houston, S.M. (2016). Project Management. In: Finnell, J., Dixon, B. (eds) Clinical Informatics Study Guide. Springer, Cham. https://doi.org/10.1007/978-3-319-22753-5_16

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-22753-5_16

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-22752-8

  • Online ISBN: 978-3-319-22753-5

  • eBook Packages: MedicineMedicine (R0)

Publish with us

Policies and ethics