Abstract
Theoretical background. Understanding what motivates adults to improve social relations has captivated the interest of a number of scholars in different fields, including philosophers, psychologists, and anthropologists. In this framework the study of empathy, which is considered a complex, multifaceted experience and one of the most intriguing phenomena in social life, has recently become relevant also in the analysis of both positive and negative intergroup relations.
Empathic emotions have received much theoretical and empirical attention in recent decades, mostly because of their contributions to reducing social aggression and their ability to promote conflict resolution, social inclusion, and solidarity (Genç and Kalafat 2008). Empathy is considered an essential component of the motivation to engage in prosocial behaviors (Einlof 2008; Stephan and Finlay, 1999) and to reduce aggression (Bandura 1999; Fesbach 1989; Rehber 2007). Moreover, some researchers have recently found that empathy is also significantly related to conflict management (LeBlanc et al. 2012; Wied et al. 2007).
Although the literature has greatly contributed to our understanding of the relationship between empathy and social relations, and researchers have no doubts that the feeling of empathic emotions for another person may compel people to trigger better relationships and reduce conflicts (see, for example, Batson 1991; Batson et al., 1997b; Davis et al., 1996), what remains a matter of some controversy, however, is the reason why this relation exists.
The idea that people’s affective responses to a person are shaped by the attributions they make regarding the person’s plight, for example, found great empirical support (Batson et al. 1997; Weiner 1980; Weiner 1995). However, in which direction this relationship develops, it still has to be explored. Empathy, for example, may represent or not a response to a story, and empathic reactions may depend on the kind of inferences this story can elicit.
Aims and method. The present research partially fills this research gap by providing answers to the questions regarding whether and how empathic emotions are affected by social attribution processes. In particular, for the first time, the roles of empathy, truthfulness, social desirability, and emotional impact on positive intergroup attitudes were simultaneously analyzed. To this end, participants’ (N = 66) empathy, their perceived social desirability of the empathic answer, together with the story’s emotional impact and perceived truthfulness were measured following the reading of a short fictional story.
Data analyses and results. To verify whether attribution processes and social desirability simultaneously affect both directly and indirectly the empathic reaction toward another person, structural equation modeling (SEM) was employed (Bollen 1989). According to our findings, perceived truthfulness influences the emotional impact of a story, which causes social desirability. In turn, social desirability results as the direct predictor of empathy.
Conclusions. In sum, the empathic response appears as the output of manifold and complex phenomena: it requires innate capacities and social competences; it is the result of a complex interlacing of cognitive and affective factors, but also the outcome of a battle between so-called “social constructions”, modulated by values and beliefs shared in a certain culture and collectivity. Because of its polyphonic nature, empathy may help persons in conflict to overcome the enunciative arrest in which they are trapped.
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Notes
- 1.
Kohut (1984) affirms that empathy is useful not only within the therapeutic context but also in everyday life, especially within family relationships. The author gives the example of a mother who must feel what her child is feeling to understand and reassure him or her. If we persistently deny empathy to a child, his or her psychological development will be endangered.
- 2.
Often, researchers interested in empathy refer to the use of physiological indexes, based on changes in the reactions of the autonomic nervous system, such as perspiration, vasoconstriction, heartbeat, and so on. Those procedures are usually used for the study of emotions in general and are useful because they are free from biases related to social desirability and self-presentation strategies.
Another interesting field of research that is gaining popularity is the one proposed by Gallese et al. (2004). The authors have discovered a class of neurons, called mirror neurons, situated in the F5 area, that are activated when monkeys perform a specific action and when they observe another individual (monkey or human) performing the same action. This system seems to exist also in human beings, and a corpus of study is dedicated to analyzing whether those neurons are somehow implicated in the capacity of comprehending or sharing another person’s emotional states.
Even though the study of mirror neurons has achieved (in a short time) very interesting results, those studies are still far from providing an exhaustive explanation of how empathy develops. In fact, this perspective does not explain how those neurons act in relation to so-called social emotions, such as, for example, shame or jealousy. Moreover, they do not explain how these involuntary and automatic levels interact with more complex processes, such as the cognitive attribution that occurs in role playing. In this sense, alternative approaches need to be developed, especially those considering the integrative use of those measures and self-reports or self-ratings.
- 3.
In another paper, Batson defined empathy as “an other oriented emotional response elicited by and congruent with the perceived welfare of someone else” (Batson et al. 2002, p. 486).
- 4.
Within this study we aimed at controlling the effects related to the interpretation of the stimulus story; this, in fact, became an object of different pretested versions. The final version aimed at presenting a situation of difficulty but not one that was overly dramatic, with no elements of extreme hardship, i.e. those that underlined the dramatic character of the event and triggered discomfort and uneasiness, were eliminated. Moreover, since we wanted to stress the difference between ingroup and outgroup, we “created” a target as far away as possible from the participants’ real world, for example, an African girl.
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Marzano, F.M., Scardigno, R., Mininni, G. (2015). Rhetoric of Truthfulness in the Battle Between Social Attributions and Empathic Emotions. In: D'Errico, F., Poggi, I., Vinciarelli, A., Vincze, L. (eds) Conflict and Multimodal Communication. Computational Social Sciences. Springer, Cham. https://doi.org/10.1007/978-3-319-14081-0_15
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