Conflict and Multimodal Communication

Social Research and Machine Intelligence

  • Francesca D'Errico
  • Isabella Poggi
  • Alessandro Vinciarelli
  • Laura Vincze

Part of the Computational Social Sciences book series (CSS)

Table of contents

  1. Front Matter
    Pages i-xxi
  2. Theoretical Approaches to Conflict

    1. Front Matter
      Pages 1-1
    2. Daniele Porello, Emanuele Bottazzi, Roberta Ferrario
      Pages 33-52
    3. Jens Allwood, Elisabeth Ahlsén
      Pages 53-69
    4. Francesca Giardini, Rosaria Conte
      Pages 71-89
  3. Argumentation and Conflict

  4. Communication of Aggression and Aggressive Communication

    1. Front Matter
      Pages 183-183
    2. Rosa Scardigno, Maria Luisa Giancaspro, Amelia Manuti, Giuseppe Mininni
      Pages 207-221
    3. Isabella Poggi, Francesca D’Errico, Laura Vincze
      Pages 243-264
  5. Emotions and Multimodal Communication in Conflict

    1. Front Matter
      Pages 265-265
    2. F. Milena Marzano, R. Scardigno, G. Mininni
      Pages 295-316

About this book


This book explores the use of technology to detect, predict and understand social cues, in order to analyze and prevent conflict. Traditional human sciences approaches are enriched with the latest developments in Social Signal Processing aimed at an automatic understanding of conflict and negotiation. Communication—both verbal and non-verbal, within the context of a conflict—is studied with the aim of promoting the use of intelligent machines that automatically measure and understand the escalation of conflict, and are able to manage it, in order to support the negotiation process. Particular attention is paid to the integration of human sciences findings with computational approaches, from the application of correct methodologies for the collection of valid data to the development of computational approaches inspired by research on verbal and multimodal communication.

In the words of the trade unionist Pierre Carniti, "We should reevaluate conflict, since without conflict there is no social justice."

With this in mind, this volume does not approach conflict simply as an obstacle to be overcome, but as a concept to be fully analyzed. The philosophical, linguistic and psychological aspects of conflict, once understood, can be used to promote conflict management as a means for change and social justice.


Computational Lingustics Computational Paralinguistics Conflict Detection Conflict and Negotiation Linguistic Analysis of Conflict Multimodal Communication Social Psychology of Reconciliation Social Signal Processing

Editors and affiliations

  • Francesca D'Errico
    • 1
  • Isabella Poggi
    • 2
  • Alessandro Vinciarelli
    • 3
  • Laura Vincze
    • 4
  1. 1.Uninettuno UniversityRomaItaly
  2. 2.Università Roma TreRomaItaly
  3. 3.Department of Computing ScienceUniversity of GlasgowGlasgowUnited Kingdom
  4. 4.Department of Education SciencesUniversità di MacerataRomaItaly

Bibliographic information

  • DOI
  • Copyright Information Springer International Publishing Switzerland 2015
  • Publisher Name Springer, Cham
  • eBook Packages Computer Science
  • Print ISBN 978-3-319-14080-3
  • Online ISBN 978-3-319-14081-0
  • About this book