Skip to main content

The Role of IT in Organizational Networks, Individual Networks, and in Bridging These Two Levels

  • Conference paper
  • First Online:
Smart Organizations and Smart Artifacts

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 7))

  • 1456 Accesses

Abstract

In this paper, we seek to understand the role of technology at the nexus between the two network levels: as outcome of the decision process at the organizational level and as object of use and performance at the individual level. We aim to capture the role of IT in bridging the individual practices in the context of the larger network system [22]. To do so, we draw on a longitudinal case study of the development and diffusion of a software for the operation and management of nursing homes.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Grabski, S.V., Leech, S.A., Lu, B.: Enterprise system implementation risks and controls. In: Seddon, P.B., Willcocks, L., Shanks, G. (eds.) Second-Wave Enterprise Resource Planning Systems: Implementing for Effectiveness, pp. 1–19, Cambridge University Press, Cmabridge (2003)

    Google Scholar 

  2. Caporarello, L., Viachka, A.: Individual readiness for change in the con-text of enterprise resource planning systems implementation. Paper presented at the 16th Americas conference on information systems 2010, AMCIS 2010, 2 827–2 836

    Google Scholar 

  3. Sumner, M.R.: How alignment strategies influence ERP project success. Enterp. Info. Syst. 3(4), 425–448 (2009)

    Article  Google Scholar 

  4. Wenrich, K.I., Ahmad, N.: Lessons learned during a decade of ERP experience: a case study. Int. J. Enterp. Inf. Syst. 5(1), 55–73 (2009)

    Article  Google Scholar 

  5. Suarez, F.F.: Network effects revisited: the role of strong ties in technology selection. Acad. Manag. J. 48(4), 710–720 (2005)

    Article  Google Scholar 

  6. Powell, W.W., White, D.R., Koput, K.W., Owen-Smith, J.: Network dynamics and field evolution: the growth of interorganizational collaboration in the life sciences. Am. J. Sociol. 110(4), 1132–1205 (2005)

    Article  Google Scholar 

  7. Currie, W.: Contextualising the IT artefact: towards a wider research agenda for IS using institutional theory. Info. Technol. people 22(1), 63–77 (2009)

    Google Scholar 

  8. Northcraft, G.B., Polzer, J.T., Neale, M.A., Kramer, M.R.: Diversity, social identity and performance: emergent social dynamics in cross-functional teams. In: Jackson, S.E., Ruderman, M.N. (eds.) Diversity in Work Teams: Research Paradigms for a Changing Workplace, pp. 69–96. APA, Washington, D.C. (1995)

    Chapter  Google Scholar 

  9. Orlikowski, W.: Knowing in practice: enacting a collective capability in distributed organizing. Organ. Sci. 13(3), 249–273 (2002)

    Article  Google Scholar 

  10. Rossignoli, C.: The contribution of transaction cost theory and other network-oriented techniques to digital markets. IseB 7(1), 57–79 (2009)

    Article  Google Scholar 

  11. Sasidharan, S., Santhanam, R., Brass, D.J., Sambamurthy, V.: The effects of social network structure on enterprise systems success: a longitudinal multilevel analysis. Info. Syst. Res. 23(3), 658–678 (2012). doi:10.1287/isre.1110.0388

    Article  Google Scholar 

  12. Tichy, N.M.: Networks in organizations. In: Nystrom, P.C., Starbuck, W.H. (eds.) Handbook of Organizational Design, pp. 225–249. Oxford University Press, New York (1981)

    Google Scholar 

  13. Depaoli, P., Za, S.: Towards the Redesign of e-business Maturity Models for SMEs. In: Baskerville, R., De Marco, M., Spagnoletti, P. (eds.) Designing Organizational Systems. Lecture Notes in Information System and Organization LNISO, vol. 1. Springer, Heidelberg

    Google Scholar 

  14. Brass, D.J., Galaskiewicz, J., Greve, H.R., Tsai, W.: Taking stock of networks and organizations: a multilevel perspective. Acad. Manag. Rev. 47(6), 795–817 (2004)

    Article  Google Scholar 

  15. Ibarra, H., Kilduff, M., Wenpin, T.: Zooming in and out: connecting individuals and collectivities at the frontiers of organizational network research. Organ. Sci. 16(4), 359–371 (2005). doi:10.1287/orsc.1050.0129

    Article  Google Scholar 

  16. Magni, M., Pennarola, F.: Stand by me: the quality of interorganizational relationships as antecedent of IT adoption. Proceedings of the 13th European Conference on Information Systems, Information Systems in a Rapidly Changing Economy, ECIS 2005 (2005)

    Google Scholar 

  17. Burt, R.S.: Structural Holes: The Social Structure of Competition. Harvard University Press, Cambridge (1992)

    Google Scholar 

  18. Granovetter, M.S.: Economic action and social structure: the problem of embeddedness. Am. J. Sociol. 91, 481–510 (1985)

    Article  Google Scholar 

  19. Uzzi, B.: The sources and consequences of embeddedness for the economic performance of organizations: the network effect. Am. Sociol. Rev. 61, 674–698 (1996)

    Article  Google Scholar 

  20. Burt, R.S.: The contingent value of social capital. Adm. Sci. Q. 42, 339–365 (1997)

    Article  Google Scholar 

  21. Boissevain, J.: Friends of Friends: Networks, Manipulators and Coalitions. Basil Blackwell, London (1974)

    Google Scholar 

  22. Casalino, N., Buonocore, F., Rossignoli, C., Ricciardi, F.: Transparency, openness and knowledge sharing for rebuilding and strengthening government institutions (2013) IASTED Multiconferences—Proceedings of the IASTED International Conference on Web- Based Education, WBE 2013, pp. 866–871

    Google Scholar 

  23. Sorrentino, M.: Taking care of invisible technology. Eur. J. Info. Syst. 14, 507–509 (2005)

    Article  Google Scholar 

  24. Magni, M., Provera, B., Proserpio, L.: Individual attitude toward improvisation in information systems development. Behav. Info. Technol. 29(3), 245–255 (2010)

    Article  Google Scholar 

  25. Burt, R.S.: Structural holes versus network closure as social capital. In: Lin, N., Cook, K., Burt, R.S. (eds.) Social Capital: Theory and Research. Sociology and Economics: Controversy and Integration Series. Aldine de Gruyter, New York, pp 31–56 (2001)

    Google Scholar 

  26. Levina, N., Vaast, E.: The emergence of boundary spanning competence in practice: implications for implementation and use of information systems. MIS Q. 29(2), 335–363 (2005)

    Google Scholar 

  27. Carlile, P.R.: Transferring, translating, and transforming: an integrative framework for managing knowledge across boundaries. Organ. Sci. 15(5), 555–568 (2004)

    Article  Google Scholar 

  28. Lave, J., Wenger, E.: Situated Learning: Legitimate Peripheral Participation. Cambridge University Press, Cambridge (1991)

    Book  Google Scholar 

  29. Suchman, L.: Making a case: knowledge and routine work in document production. Workplace Studies: Recovering Work Practice and Informing System Design, pp. 29–45. Cambridge University Press, Cambridge (2000)

    Chapter  Google Scholar 

  30. Brynjolfsson, E., Kemerer, C.F.: Network externalities in microcomputer software: An econometric analysis of the spreadsheet market. Manag. Sci. 42(12), 1627–1647 (1996)

    Google Scholar 

  31. Burt, R.S.: Structural Holes: The Social Structure of Competition. Harvard University Press, Cambridge (1992)

    Google Scholar 

  32. Pontiggia, A., Virili, F.: Network effects in technology acceptance: laboratory evidence, (2008). ICIS 2008 Proceedings. Paper 130. http://aisel.aisnet.org/icis2008/130 (2008)

  33. Cordella, A., Mola, L., Rossignoli, C.: Software market configuration: a socio-technical explanation. ICIS 2009 Proceedings, 154 (2009)

    Google Scholar 

  34. Tyre, M.J., Orlikowski, W.J.: Windows of opportunity: temporal patterns of technological adaptation in organizations. Organ. Sci. 5(1), 98–118 (1994)

    Article  Google Scholar 

  35. Orlikowski, W., Hoffman, D.: An imporvisational model for change managment: the case of groupware technologies. Inventing the Organizations of the 21st Century, pp. 265–282. MIT, Boston (1997)

    Google Scholar 

  36. Marzo F., Za S., Spagnoletti P.: Modeling Dependence Networks for Agent Based Simulation of Online and Offline Communities, Lecture Notes in Computer Science, vol. 7879, Springer, Heidelberg (2013)

    Google Scholar 

  37. Moliterno T.P., Mahony D.M.: Network theory of organization: a multilevel approach. J. Manag. 2 (37), 443–467 (2011)

    Google Scholar 

  38. Obstfeld, D.: Social networks, the Tertius Lungens orientation and involvement in innovation. Adm. Sci. Q. 50(2005), 100–130 (2005)

    Google Scholar 

  39. Granovetter, M.: The impact of social structure on economic outcomes. J. Econ. Perspect. 19, 33–50 (2005)

    Article  Google Scholar 

  40. Krackhardt, D., Hanson, J.R.: Informal networks: the company behind the chart. Harv. Bus. Rev. OnPoint, Spring 2011, 30–37 (2011)

    Google Scholar 

  41. D’Urso, P., De Giovanni, L., Spagnoletti, P.: A fuzzy taxonomy for e-Health projects, Int. J. Mach. Learn. Cybernet. 4(6), xx, (2012). doi:10.1007/s13042-012-0118-4

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Lapo Mola .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer International Publishing Switzerland

About this paper

Cite this paper

Carugati, A., Mola, L., Giangreco, A. (2014). The Role of IT in Organizational Networks, Individual Networks, and in Bridging These Two Levels. In: Caporarello, L., Di Martino, B., Martinez, M. (eds) Smart Organizations and Smart Artifacts. Lecture Notes in Information Systems and Organisation, vol 7. Springer, Cham. https://doi.org/10.1007/978-3-319-07040-7_3

Download citation

Publish with us

Policies and ethics