Skip to main content

Utilizing Crowdsourced Heuristic Evaluation in the Assessment of User Experience for Online Tools

  • Conference paper
  • First Online:
HCI International 2023 – Late Breaking Posters (HCII 2023)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 1957))

Included in the following conference series:

  • 293 Accesses

Abstract

People have the power to participate in and contribute to online content not only by consuming it but through social network platforms. Crowdsourcing has huge benefits due to the increasing potential of connecting and engaging people through social network platforms. Crowdsourcing can be used with heuristic evaluation principles to appraise an online education platform by invoking people to participate in elucidating the success factors for education as well as collaborating on pertinent recommendations.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 79.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 99.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Molich, R., Nielsen, J.: Improving a human-computer dialogue. Commun. ACM 33(3), 338–348 (1990)

    Google Scholar 

  2. Nielsen, J., Molich, R.: Heuristic evaluation of user interfaces. In: Proceedings of ACM CHI'90 Conference (Seattle, WA, 1–5 April), pp. 249–256 (1990)

    Google Scholar 

  3. Nielsen, J.: Enhancing the explanatory power of usability heuristics. In: Proceedings of ACM CHI'94 Conference (Boston, MA, April 24–28), pp. 152–158 (1994a)

    Google Scholar 

  4. Nielsen, J.: Heuristic evaluation. In: Nielsen, J., and Mack, R.L. (eds.), Usability Inspection Methods, Wiley, New York (1994b)

    Google Scholar 

  5. Dunlap, J., Lowenthal, P.: Online educators’ recommendations for teaching online: crowdsourcing in action. Open Praxis 10(1), 79–89 (2018). ISSN 2304–070X

    Google Scholar 

  6. Han, K., Zhang, C., Luo, J.: Taming the uncertainty: budget limited robust crowdsensing through online learning. IEEE/ACM Trans. Networking 24(3), 1462 (2016)

    Google Scholar 

  7. Hildebrand, E.A., Bekki, J.M., Bernstein, B.L., Harrison, C.J.: Online learning environment design: a heuristic evaluation. Am. Soc. Eng. Educ. (2013)

    Google Scholar 

  8. Garreta-Domingo, M., Hernández-Leo, D., Sloep, P.B.: Evaluation to support learning design: lessons learned in a teacher training MOOC. Australasian J. Educ. Technol. 34(2) (2018)

    Google Scholar 

  9. Nantongo, P.S.: Framing heuristics in inclusive education: the case of Uganda’s preservice teacher education programme. Afr. J. Disabil. 8(1), 1–10 (2019). ISSN: (Online) 2226–7220, (Print) 2223–9170.

    Google Scholar 

  10. Granića, A., Ćukušić, M.: Usability testing and expert inspections complemented by educational evaluation: a case study of an e-learning platform. Educ. Technol. Soc. 14(2), 107–123 (2011)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Maha Faisal .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Faisal, M., AlQouz, E. (2024). Utilizing Crowdsourced Heuristic Evaluation in the Assessment of User Experience for Online Tools. In: Stephanidis, C., Antona, M., Ntoa, S., Salvendy, G. (eds) HCI International 2023 – Late Breaking Posters. HCII 2023. Communications in Computer and Information Science, vol 1957. Springer, Cham. https://doi.org/10.1007/978-3-031-49212-9_18

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-49212-9_18

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-49211-2

  • Online ISBN: 978-3-031-49212-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics