Abstract
This study aims to identify shifts in the production of social media information content in the industrial world during the COVID-19 pandemic in Indonesia. Official government social media accounts during the COVID-19 pandemic era experienced significant changes in disseminating information. The research was conducted on the official account @KemenBUMN. Indonesia is a national government agency in charge of fostering and managing state-owned enterprises. This research method uses the Q-DAS approach (Qualitative Data Analysis Software) and NVivo 12. The data source for this research is the official account activity of @KemenBUMN, using NCapture from the Twitter social media activity of the Indonesian Ministry of State-Owned Enterprises. The results found in this study for the production of information content about industrial developments during the COVID-19 pandemic are quite consistent from 2021 to 2022. The amount of content produced during the COVID-19 pandemic was more than 20 tweets in one month for a year starting from March 2021 to March 2022. In the results of Wordcloud analysis, the most widely used keywords are “BUMN” and “Sobat BUMN.“ The dominant information submitted by the @KemenBUMN account is information about activities and developments from various fields managed by the Ministry of SOEs for one year. The ministry of state-owned enterprises is quite active in greeting their followers with the hashtags # SobatBUMN and #bumnuntukindonesia in each of their tweets strategy for disseminating information during the pandemic by mentioning MNC official accounts in Indonesia. This is evidenced by the widespread use of content with the hashtags #bumnuntukindonesia and #sobatBUMN aimed at partners. That the production of SOE information social media content does not focus on dealing with COVID-19.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Rohida, L., Sos, S., Si, M., Sumber, D., Manusia, D.: Pengaruh Era Revolusi Industri 4.0 terhadap Kompetensi Sumber Daya Manusia (2018)
Azmi, N.A., Fathani, A.T., Sadayi, D.P., Fitriani, I., Rayhan Adiyaksa, M.: Social media network analysis (SNA): Identifikasi Komunikasi dan Penyebaran Informasi Melalui Media Sosial Twitter. Jurnal Media Informatika Budidarma. 5, 1422–1430 (2021). https://doi.org/10.30865/mib.v5i4.3257
Huang, C., et al.: Clinical features of patients infected with 2019 novel coronavirus in Wuhan, China. The Lancet 395(10223), 497–506 (2020). https://doi.org/10.1016/S0140-6736(20)30183-5
Tkáčová, H., Pavlíková, M., Jenisová, Z., Maturkanič, P., Králik, R.: Social media and students’ wellbeing: an empirical analysis during the covid-19 pandemic. Sustainability (Switzerland). 13(18) (2021). https://doi.org/10.3390/su131810442
Weng, S., Schwarz, G., Schwarz, S., Hardy, B.: A framework for government response to social media participation in public policy making: evidence from China. Int. J. Public Adm. 44(16), 1424–1434 (2021). https://doi.org/10.1080/01900692.2020.1852569
Idris, I.K.: Government social media in Indonesia: Just another information dissemination tool. Jurnal Komunikasi: Malaysian J. Commun. 34(4), 337–356 (2018). https://doi.org/10.17576/JKMJC-2018-3404-20
Pratama, D., Nurmandi, A., Muallidin, I., Kurniawan, D., Salahudin.:Information dissemination of COVID-19 by ministry of health in Indonesia. In: Ahram, T., Taiar, R. (eds) Human Interaction, Emerging Technologies and Future Systems V. IHIET 2021. Lecture Notes in Networks and Systems, vol. 319, pp. 61–67. Springer, Cham (2022). https://doi.org/10.1007/978-3-030-85540-6_8
DePaula, N., Dincelli, E.: Information strategies and affective reactions: How citizens interact with government social media content. First Monday 23(4) (2018). https://doi.org/10.5210/fm.v23i4.8414
Solihin, F., Awaliyah, S., Muid, A., Shofa, A.: Pemanfaatan Twitter Sebagai media penyebaran informasi oleh dinas komunikasi dan informatika. Jurnal Pendidikan Ilmu Pengetahuan Sosial (JPIPS) 1(13), 52–58 (2021). http://e-journal.upr.ac.id/index.php/JP-IPS
Furqon, M.A., Hermansyah, D., Sari, R., Sukma, A., Akbar, Y., Rakhmawati, N.A.: Analisis jenis posting media sosial pemerintah daerah di indonesia berdasarkan like dan analisis sentimental masyarakat. Jurnal Sosioteknologi 17(2), 177 (2018). https://doi.org/10.5614/sostek.itbj.2018.17.2.1
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Nurfitriana, A., Sukmono, F.G., Sudiwijaya, E. (2022). Social Media Consistency Analysis Ministry of State-Owned Enterprises in Indonesia During the COVID-19 Pandemic. In: Stephanidis, C., Antona, M., Ntoa, S., Salvendy, G. (eds) HCI International 2022 – Late Breaking Posters. HCII 2022. Communications in Computer and Information Science, vol 1655. Springer, Cham. https://doi.org/10.1007/978-3-031-19682-9_9
Download citation
DOI: https://doi.org/10.1007/978-3-031-19682-9_9
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-19681-2
Online ISBN: 978-3-031-19682-9
eBook Packages: Computer ScienceComputer Science (R0)