Abstract
Modern augmented and virtual reality (AR/VR) technology open multiple new capabilities in the way people interact, collaborate and deliver or receive information via digital interfaces. Industry workers and operators may especially benefit from such solutions that allow them to get trained, onsite or remotely, using digital copies of the workplace environment. This paper presents the development of AR/VR-based collaborative and telepresence tools, along with a web-based platform for knowledge exchange and interaction, as part of the Ageing@Work project, that enable easy transfer of know-how from experienced (possibly older) to novice workers. The remote collaboration tools facilitate variability in location and working hours, and thus promote age-neutralizing means of participation and cooperation, whereas the knowledge transfer tools support the ageing worker’s leadership characteristics within the workplace community, allowing the company or work site to capitalize on her/his experience and expertise gained through the years. The tools were developed in accordance to a user-centred design process and were evaluated by 126 participants in total through online surveys in two pilot sites with regard to core Industry 4.0 processes of mining and machines production, as well as through off-pilot studies. This paper presents analytic outcomes of the assessment of knowledge transfer tools illustrating very positive results on the level of technology acceptance, and the overall potential of the developed solutions to support healthy and productive ageing of workers with enhanced workability.
This work has been supported by the EU Horizon2020 funded project “Smart, Personalized and Adaptive ICT Solutions for Active, Healthy and Productive Aging with enhanced Workability (Ageing@Work)” under Grant Agreement No. 826299.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Schinner, M., Calero Valdez, A., Noll, E., Schaar, A.K., Letmathe, P., Ziefle, M.: ‘Industrie 4.0’ and an aging workforce – a discussion from a psychological and a managerial perspective. In: Zhou, J., Salvendy, G. (eds.) ITAP 2017. LNCS, vol. 10298, pp. 537–556. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-58536-9_43
Ochoa, P., Lepeley, M.T., Essens, P.: Wellbeing for Sustainability in the Global Workplace. Routledge, London (2019)
Healthy workplaces for all ages: promoting a sustainable working life - campaign guide. https://healthy-workplaces.eu/en/campaign-materials
Lövdén, M., Ghisletta, P., Lindenberger, U.: Social participation attenuates decline in perceptual speed in old and very old age. Psychol. Aging 20(3), 423 (2005)
Bassuk, S.S., Glass, T.A., Berkman, L.F.: Social disengagement and incident cognitive decline in community-dwelling elderly persons. Ann. Intern. Med. 131(3), 165–173 (1999)
Giakoumis, D., Votis, K., Altsitsiadis, E., Segkouli, S., Paliokas, I., Tzovaras, D.: Smart, personalized and adaptive ICT solutions for active, healthy and productive ageing with enhanced workability. In: Proceedings of the 12th ACM International Conference on PErvasive Technologies Related to Assistive Environments, pp. 442–447 (2019)
Pavlou, M., Laskos, D., Zacharaki, E.I., Risvas, K., Moustakas, K.: XRSISE: an XR training system for interactive simulation and ergonomics assessment. Front. Virtual Reality 2, 1–15 (2021). https://doi.org/10.3389/frvir.2021.646415. Article 646415
Chantziaras, G., et al.: An augmented reality-based remote collaboration platform for worker assistance. In: ICPR 2021. LNCS, vol. 12667, pp. 404–416. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-68787-8_30
Risvas, K., Pavlou, M., Zacharaki, E.I., Moustakas, K.: Biophysics-based simulation of virtual human model interactions in 3D virtual scenes. In: 2020 IEEE Conference on Virtual Reality and 3D User Interfaces Abstracts and Workshops (VRW), pp. 119–124 (2020)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2022 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Zacharaki, E.I. et al. (2022). A User Evaluation Study of Augmented and Virtual Reality Tools for Training and Knowledge Transfer. In: Antona, M., Stephanidis, C. (eds) Universal Access in Human-Computer Interaction. User and Context Diversity. HCII 2022. Lecture Notes in Computer Science, vol 13309. Springer, Cham. https://doi.org/10.1007/978-3-031-05039-8_21
Download citation
DOI: https://doi.org/10.1007/978-3-031-05039-8_21
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-05038-1
Online ISBN: 978-3-031-05039-8
eBook Packages: Computer ScienceComputer Science (R0)