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Insights and Lessons Learned from the Design, Development and Deployment of Pervasive Location-Based Mobile Systems “in the Wild”

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Design, User Experience, and Usability: Design for Contemporary Technological Environments (HCII 2021)

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Abstract

This paper, based on a reflective approach, presents several insights and lessons learned from the design, development, and deployment of a location-based social network and a location-based game. These are analyzed and discussed against the life-cycle of our studies, and range from engaging with the participants, to dealing with technical issues while on the field. Overall, the insights and lessons learned illustrate that one should be prepared and flexible enough to accommodate any issues as they arise in a professional manner considering not only the results of the study but also the participants and the researchers involved. The aim of this work to inform researchers and designers about some of the key challenges we encountered during our research into pervasive location-based mobile technologies in the wild.

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Acknowledgements

This work was supported by the Engineering and Physical Sciences Research Council [grant number EP/T022493/1] Horizon: Trusted Data-Driven Products.

Author information

Authors and Affiliations

  1. Rochester Institute of Technology, Rochester, NY, 14623, USA

    Konstantinos Papangelis & Ting Cao

  2. University of Nebraska at Omaha, Omaha, NE, 68182, USA

    Alan Chamberlain

  3. University of Nottingham, Nottingham, NG7 2RD, UK

    Nicolas LaLone

Authors
  1. Konstantinos Papangelis
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  2. Alan Chamberlain
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  3. Nicolas LaLone
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  4. Ting Cao
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Corresponding author

Correspondence to Konstantinos Papangelis .

Editor information

Editors and Affiliations

  1. Hunan University, School of Design, Changsha, China

    Marcelo M. Soares

  2. World Usability Day and Rabb School of Continuing Studies, Division of Graduate Professional Studies, Brandeis University, Newton Center, MA, USA

    Elizabeth Rosenzweig

  3. Aaron Marcus and Associates, Berkeley, CA, USA

    Aaron Marcus

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Papangelis, K., Chamberlain, A., LaLone, N., Cao, T. (2021). Insights and Lessons Learned from the Design, Development and Deployment of Pervasive Location-Based Mobile Systems “in the Wild”. In: Soares, M.M., Rosenzweig, E., Marcus, A. (eds) Design, User Experience, and Usability: Design for Contemporary Technological Environments. HCII 2021. Lecture Notes in Computer Science(), vol 12781. Springer, Cham. https://doi.org/10.1007/978-3-030-78227-6_7

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  • DOI: https://doi.org/10.1007/978-3-030-78227-6_7

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-78226-9

  • Online ISBN: 978-3-030-78227-6

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