Skip to main content

Prediction for Private Brand Items Purchase Behavior of Hair Salons Using Bayesian Survival Analysis

  • Conference paper
  • First Online:
Social Computing and Social Media: Applications in Marketing, Learning, and Health (HCII 2021)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12775))

Included in the following conference series:

  • 1390 Accesses

Abstract

In Japan, the number of beauty salons has been increased and reached over 250,000 at the end of 2018. On the other hand, there are some salon management problems such as price reduction and customer decrease. In such situations, it is an important not only to serve salon services, but to promote private brand (PB) items in addition to treatments. In this study, we analyzed purchase interval of PB items and predicted the purchase in a hair salon chain. First, we created explanatory variables using ID-POS data of the hair salon chain. Secondly, we selected explanatory variables using Cox proportional hazard model. Then, we performed Bayesian survival analysis to evaluate purchase interval considering customers’ heterogeneity. As a result, we could grasp appropriate timing when customers had highly purchase motivation and applied marketing measures to effective promotion.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Ministry of Health: Labor and Welfare, Statistical Information White Paper Overview of Health Administration Administrative Report in Heisei 30 31 Dec 2019. https://www.mhlw.go.jp/toukei/saikin/hw/eisei_oukoku/18/. (in Japanese)

  2. Yano Economic Research Institute: 2019 Edition beauty care marketing general press release 27 June 2016. https://www.yano.co.jp/press-release/show/press_d/2148. (in Japanese)

  3. Iwata, M., Otake, K., Namatame, T.: Analysis of the characteristics of customer defection on a hair salon considering individual differences. In: Meiselwitz, G. (ed.) HCII 2019. LNCS, vol. 11579, pp. 378–391. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-21905-5_29

    Chapter  Google Scholar 

  4. Konishi, Y.: A duration analysis of hair salon consumers’ behavior and prediction of revisit rates. Proc. Inst. Statist. Math. 54(2), 445–459 (2006). (in Japanese)

    MathSciNet  Google Scholar 

  5. Katagiri, Y., Otake, K., Namatame, T.: Analysis of customers of beauty salons-focus on item purchase customers-. Abs. Ann. Conf. Jpn. Soc. Manage. Inf. 28(2), 96–99 (2019). (in Japanese)

    Google Scholar 

  6. Niimi, J., Hoshino, T.: Prediction of the Customer Activity with Using the Improved Measure of Clumpiness Capturing Competitive Usage and Early Churn under Limited Information. Jpn. J. Behav. 92(47), 27–40 (2020). (in Japanese)

    Google Scholar 

  7. Nakayama, Y.: A recent development in customer relationship management : the clumpiness measure of non-uniform visit/purchase intervals. Konan Bus. Rev. 57(2), 161–181 (2016). (in Japanese)

    Google Scholar 

  8. Zhang, Y., Bradlow, E.T., Small, D.S.: Predicting customer value using clumpiness : from RFM to RFMC. Mark. Sci. 34(2), 195–208 (2015)

    Article  Google Scholar 

  9. Yamaguchi, K.: An analysis of website visit behavior by a hierarchical Bayesian model considering the time variation of frequency. J. Mark. Sci. 22(1), 13–29 (2014). (in Japanese)

    Google Scholar 

  10. Y. Tsuda, K. Kaito, K. Yamamoto and K. Kobayashi, “Bayesian Estimation of Weibull Hazard models for Deterioration Forecasting”, Journal of Japan Society of Civil Engineers, Vol. 62, No. 3, pp. 473–491 (2006) (in Japanese)

    Google Scholar 

  11. Clarke, R.T.: Estimating trends in data from the Weibull and a generalized extreme value distribution. Water Resour. Res. 38(6), 1–10 (2002)

    Article  Google Scholar 

  12. Gilks, R.W., Richardson, S., Spiegelhalter, J.D.: Markov Chain Monte Carlo in Practice, pp. 131–143. Chapman & Hall/CRC, Boca Raton (1996)

    MATH  Google Scholar 

  13. Jain, D.C., Vilcassim, N.J.: Investigating household purchase timing decisions: a conditional hazard function approach. Mark. Sci. 10(1), 1–23 (1991)

    Article  Google Scholar 

  14. Gelman, A., Rubin, D.B.: Inference from iterative simulation using multiple sequences. Statist. Sci. 7(4), 457–472 (1992)

    MATH  Google Scholar 

Download references

Acknowledgment

We thank a hair salon company for permission to use valuable datasets. This work was supported by JSPS KAKENHI Grant Number 19K01945.

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2021 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Katagiri, Y., Otake, K., Namatame, T. (2021). Prediction for Private Brand Items Purchase Behavior of Hair Salons Using Bayesian Survival Analysis. In: Meiselwitz, G. (eds) Social Computing and Social Media: Applications in Marketing, Learning, and Health. HCII 2021. Lecture Notes in Computer Science(), vol 12775. Springer, Cham. https://doi.org/10.1007/978-3-030-77685-5_8

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-77685-5_8

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-77684-8

  • Online ISBN: 978-3-030-77685-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics