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User Interface Design of Virtual Conferencing Tools – Towards a Method for Considering Cultural Impact – Exemplified by Zoom

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Culture and Computing. Design Thinking and Cultural Computing (HCII 2021)

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Abstract

For designing user interfaces, it is essential to know the influence of the task complexity and its impact in the intercultural context. First, a model for task complexity evaluation will be presented in this paper. This method considers a task to be completed at the UI. In the second step, cultural interaction indicators and their characteristics are considered regarding the complexity level of a task. The matching of task evaluation characteristics, HCI dimensions and cultural dimensions/variables allows aligning the development of different UIs for different cultural environments. Consequently, the relationship model between culture and HCI will be proposed and discussed for five intended cultural environments (China, Germany, India, Poland, and Russia).

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Acknowledgements

We would like to thank the German UPA and the members of the German UPA working group “Interculturality” for supporting this project.

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Authors and Affiliations

  1. Fern-Universität in Hagen, Stuttgart, Germany

    Olga Lange

  2. Intercultural User Interface Consulting (IUIC), Berlin, Germany

    Rüdiger Heimgärtner

Authors
  1. Olga Lange
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  2. Rüdiger Heimgärtner
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Corresponding authors

Correspondence to Olga Lange or Rüdiger Heimgärtner .

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Editors and Affiliations

  1. Eindhoven University of Technology, Eindhoven, The Netherlands

    Matthias Rauterberg

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Lange, O., Heimgärtner, R. (2021). User Interface Design of Virtual Conferencing Tools – Towards a Method for Considering Cultural Impact – Exemplified by Zoom. In: Rauterberg, M. (eds) Culture and Computing. Design Thinking and Cultural Computing. HCII 2021. Lecture Notes in Computer Science(), vol 12795. Springer, Cham. https://doi.org/10.1007/978-3-030-77431-8_5

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  • DOI: https://doi.org/10.1007/978-3-030-77431-8_5

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-77430-1

  • Online ISBN: 978-3-030-77431-8

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