Abstract
The implementation and, above all, the exploitation of e-health or m-health services come through the acceptance of the technology by users. If this could be assumed as implicit for the native digital people, indeed it is a very critical factor for current elderly population. For this reason, usability and its assessment are crucial not only to evaluate acceptance and its impact on efficacy of the intervention, but since the very beginning to retrieve dedicated requirements for system design and refinement. This chapter discusses the design process and user-experience development and test in new e-/m-health services for seniors.
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Standoli, C.E. et al. (2021). Practicing the Test of New System-Services for Elderly Care: How to Introduce and Measure User Experience and Related Outcomes. In: Andreoni, G., Mambretti, C. (eds) Digital Health Technology for Better Aging. Research for Development. Springer, Cham. https://doi.org/10.1007/978-3-030-72663-8_14
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