Skip to main content

Study on Acceptance of Social Robots by Aging Adults Living Alone

  • Conference paper
  • First Online:
HCI International 2020 – Late Breaking Papers: Universal Access and Inclusive Design (HCII 2020)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 12426))

Included in the following conference series:

Abstract

Social robots have become an important way to alleviate the impact of aging on society and families. This study aims to explore the influence of the living state of the elderly on robot acceptance. Based on Unified Theory of Acceptance and Use of Technology (UTAUT) questionnaire, this study conducted a questionnaire survey for the elderly. The results show that performance expectancy, social influence, facilitating conditions have significant positive effects on robot acceptance of the elderly. In addition, the gender of aging adults moderates the influence of performance expectancy on robot acceptance, the experience of using intelligent products for the elderly moderates the impact of social influence on robot acceptance, and the living state of the elderly moderates the significant influence of facilitating conditions on robot acceptance. Intelligent robots can improve the lives of aging adults living alone, and the higher the convenience of robots, the stronger the usage intention of aging adults living alone to use robots. The results of this study can help relevant researchers to better understand the psychological needs of the elderly, provide ideas for the design of robot products, and provide references for the establishment of social pension system.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Funk, L., Stajduhar, K., Toye, C., Aoun, S., Grande, G., Todd, C.: Home-based family caregiving at the end of life: a comprehensive review of published qualitative research (1998–2008). Palliat. Med. 24, 594–607 (2010)

    Google Scholar 

  2. Stajduhar, K., Funk, L., Toye, C., Grande, G., Aoun, S., Todd, C.: Home-based family caregiving at the end of life: a comprehensive review of published quantitative research (1998–2008). Palliat. Med. 24, 573–593 (2010)

    Google Scholar 

  3. Hudson, P.: Applying the lessons of high risk industries to health care. BMJ Qual. Saf. 12(Suppl. 1), i7–i12 (2003)

    Google Scholar 

  4. Aoun, S., Kristjanson, L., Currow, D., Hudson, P.: Caring for the terminally ill: at what cost? Palliat. Med. 19, 551–555 (2005)

    Google Scholar 

  5. Rolls, L., Seymour, J.E., Froggatt, K.A., Hanratty, B.: Older people living alone at the end of life in the UK: research and policy challenges. Palliat. Med. 25(6), 650–657 (2011)

    Google Scholar 

  6. Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D.: User acceptance of information technology: toward a unified view. MIS Q. 27, 425–478 (2003)

    Google Scholar 

  7. Peek, S.T., Wouters, E.J., Van Hoof, J., Luijkx, K.G., Boeije, H.R., Vrijhoef, H.J.: Factors influencing acceptance of technology for aging in place: a systematic review. Int. J. Med. Inform. 83(4), 235–248 (2014)

    Google Scholar 

  8. Aoun, S.M., Breen, L.J., Howting, D.: The support needs of terminally ill people living alone at home: a narrative review. Health Psychol. Behav. Med. 2, 951–969 (2014)

    Google Scholar 

  9. Aoun, S., Kristjanson, L.J., Oldham, L., Currow, D.: A qualitative investigation of the palliative care needs of terminally ill people who live alone. Collegian 15(1), 3–9 (2008)

    Google Scholar 

  10. Aoun, S., Kristjanson, L.J., Currow, D., Skett, K., Oldham, L., Yates, P.: Terminally ill people living alone without a caregiver: an Australian national scoping study of palliative care needs. Palliat. Med. 21, 29–34 (2007)

    Google Scholar 

  11. Currow, D.C., Christou, T., Smith, J., Carmody, S., Lewin, G., Aoun, S., et al.: Do terminally ill people who live alone miss out on home oxygen treatment? An hypothesis generating study. J. Palliat. Med. 11, 1015–1022 (2008)

    Google Scholar 

  12. Aday, R.H., Kehoe, G.C., Farney, L.A.: Impact of senior center friendships on aging women who live alone. J. Women Aging 18(1), 57–73 (2006)

    Google Scholar 

  13. Gaugler, J.E., Duval, S., Anderson, K.A., Kane, R.L.: Predicting nursing home admission in the US: a meta-analysis. BMC Geriatr. 7(1), 13 (2007)

    Google Scholar 

  14. Luppa, M., Luck, T., Weyerer, S., König, H.H., Brähler, E., Riedel-Heller, S.G.: Prediction of institutionalization in the elderly. A systematic review. Age Ageing 39(1), 31–38 (2009)

    Google Scholar 

  15. Perissinotto, C.M., Cenzer, I.S., Covinsky, K.E.: Loneliness in older persons: a predictor of functional decline and death. Arch. Internal Med. 172(14), 1078–1084 (2012)

    Google Scholar 

  16. McColl, D., Nejat, G.: Meal-time with a socially assistive robot and older adults at a long-term care facility. J. Hum.-Robot Interact. 2(1), 152–171 (2013)

    Google Scholar 

  17. Góngora Alonso, S., Hamrioui, S., de la Torre Díez, I., Motta Cruz, E., López-Coronado, M., Franco, M.: Social robots for people with aging and dementia: a systematic review of literature. Telemedicine e-Health 25(7), 533–540 (2019)

    Google Scholar 

  18. Heerink, M.: Exploring the influence of age, gender, education and computer experience on robot acceptance by older adults. In: Proceedings of the 6th International Conference on Human-Robot Interaction, pp. 147–148. ACM, New York City (2011)

    Google Scholar 

  19. Heerink, M., Kröse, B., Evers, V., Wielinga, B.: The influence of social presence on acceptance of a companion robot by older people. J. Phys. Agents 2(2), 33–40 (2008)

    Google Scholar 

  20. Liao, C., Palvia, P., Chen, J.L.: Information technology adoption behavior life cycle: toward a technology continuance theory (TCT). Int. J. Inf. Manag. 29(4), 309–320 (2009)

    Google Scholar 

  21. Venkatesh, V., Davis, F., Morris, M.G.: Dead or alive? The development, trajectory and future of technology adoption research. J. Assoc. Inf. Syst. 8(4), 267–286 (2007)

    Google Scholar 

  22. Zheng, K., Padman, R., Johnson, M.P., Diamond, H.S.: Evaluation of healthcare IT applications: the user acceptance perspective. Soc. Psychol. 65, 49–78 (2007)

    Google Scholar 

  23. Bhattacherjee, A., Premkumar, G.: Understanding changes in belief and attitude toward information technology usage: a theoretical model and longitudinal test. MIS Q. 28, 229–254 (2004)

    Google Scholar 

  24. Karahanna, E., Straub, D.W., Chervany, N.L.: Information technology adoption across time: a cross-sectional comparison of pre-adoption and post-adoption beliefs. MIS Q. 23, 183–213 (1999)

    Google Scholar 

  25. Bagozzi, R.P.: The legacy of the technology acceptance model and a proposal for a paradigm shift. J. Assoc. Inf. Syst. 8(4), 244–254 (2007)

    Google Scholar 

  26. Bouwhuis, D.G., Meesters, L.M.J., Sponselee, A.A.M.: Models for the acceptance of tele-care solutions: intention vs behaviour. Gerontechnology 11, 45–55 (2012)

    Google Scholar 

  27. Yousafzai, S.Y., Foxall, G.R., Pallister, J.G.: Technology acceptance: a meta-analysis of the TAM: part 2. J. Model. Manag. 2(3), 281–304 (2007)

    Google Scholar 

  28. Chen, K., Chan, A.H.S.: A review of technology acceptance by older adults. Gerontechnology 10, 1–12 (2011)

    Google Scholar 

  29. Kuo, I.H., et al.: Age and gender factors in user acceptance of healthcare robots. In: Proceedings of the 18th IEEE International Symposium on Robot and Human Interactive Communication, Hawaii, pp. 214–219. IEEE (2009)

    Google Scholar 

  30. McDermott, H., Choudhury, N., Lewin-Runacres, M., Aemn, I., Moss, E.: Gender differences in understanding and acceptance of robot-assisted surgery. J. Robot. Surg. 14(1), 227–232 (2019). https://doi.org/10.1007/s11701-019-00960-z

    Article  Google Scholar 

Download references

Acknowledgement

This study was funded by a Ministry of Education of Humanities and Social Science project 19YJC840002, a Beijing Social Science Fund 17SRC021 and a Beijing Natural Science Foundation 9184029.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Yue Sun .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2020 Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Chen, N., Liu, X., Sun, Y. (2020). Study on Acceptance of Social Robots by Aging Adults Living Alone. In: Stephanidis, C., Antona, M., Gao, Q., Zhou, J. (eds) HCI International 2020 – Late Breaking Papers: Universal Access and Inclusive Design. HCII 2020. Lecture Notes in Computer Science(), vol 12426. Springer, Cham. https://doi.org/10.1007/978-3-030-60149-2_37

Download citation

  • DOI: https://doi.org/10.1007/978-3-030-60149-2_37

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-60148-5

  • Online ISBN: 978-3-030-60149-2

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics