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Tracking Technostress: A Task Interruption of Data Entry Study

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Augmented Cognition. Human Cognition and Behavior (HCII 2020)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 12197))

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Abstract

The prevalence of information systems and the resulting increase in continuous notifications have blurred the lines of work and leisure, resulting in increased stress. These changes in the work environment have had detrimental effects on workers ability to sustain attention and remain productive. Despite academic interest in both IT-mediated interruptions and technostress, there has been little research on the juncture of both of these while also utilizing eye tracking. We propose an experimental design on a sampling of undergraduate students in order to study the relationship of IT-mediated interruptions on task performance and the moderating effect of technostress on this relationship. In addition to we will utilize eyetracking (pupillary dilation and gaze duration) to tie the level of IT-mediated interruptions to cognitive resources in low and high technostress individuals.

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Author information

Authors and Affiliations

  1. Shidler College of Business, University of Hawaii at Manoa, 2404 Maile Way, Honolulu, HI, 96822, USA

    Bruce W. Barnes III & Randall K. Minas

Authors
  1. Bruce W. Barnes III
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  2. Randall K. Minas
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Correspondence to Bruce W. Barnes III .

Editor information

Editors and Affiliations

  1. Soar Technology Inc., Orlando, FL, USA

    Dylan D. Schmorrow

  2. Design Interactive, Inc., Orlando, FL, USA

    Cali M. Fidopiastis

Appendix A: Technostress Survey Items

Appendix A: Technostress Survey Items

Construct

Item

Techno-overload adopted from Ragu-Nathan et al. [21]

I am forced by this technology to work much faster

I am forced by this technology to do more work than I can handle

I am forced by this technology to work with very tight time schedules

I am forced to change my work habits to adapt to new technologies

I have a higher workload because of increased technology complexity

Techno-invasion adapted [21]

I spend less time with my family or friends due to this technology

I have to be in touch with my school even during my breaks due to this technology

I have to sacrifice my vacation and weekend time to keep current on new technologies

I feel my personal life is being invaded by this technology

Techno-complexity adapted [21]

I do not know enough about this technology to handle my school-work satisfactorily

I need a long time to understand and use new technologies.

I do not find enough time to study and upgrade my technology skills

I find new students know more about computer technology than I do

I often find it too complex for me to understand and use new technologies

Techno-insecurity adapted [21]

I feel constant threat to my grades due to new technologies

I have to constantly update my skills to avoid failing

I am threatened by classmates with newer technology skills

I feel there is less sharing of knowledge among classmates for fear of failing

Techno-uncertainty adapted [21]

There are always new developments in the technologies we use at school

There are constant changes in computer software in our organization

There are constant changes in computer hardware in our organization

There are frequent upgrades in computer networks in our organization

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© 2020 This is a U.S. government work and not under copyright protection in the U.S.; foreign copyright protection may apply

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Barnes, B.W., Minas, R.K. (2020). Tracking Technostress: A Task Interruption of Data Entry Study. In: Schmorrow, D., Fidopiastis, C. (eds) Augmented Cognition. Human Cognition and Behavior. HCII 2020. Lecture Notes in Computer Science(), vol 12197. Springer, Cham. https://doi.org/10.1007/978-3-030-50439-7_20

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  • DOI: https://doi.org/10.1007/978-3-030-50439-7_20

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-030-50438-0

  • Online ISBN: 978-3-030-50439-7

  • eBook Packages: Computer ScienceComputer Science (R0)

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