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Visualizing Communication Patterns in Design Teams Over Time

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Systems Engineering in Context

Abstract

The design of complex systems requires communication between several teams of people or “disciplines” responsible for the various, interdependent subsystems contained within the system. In this paper, we build on current Design Structure Matrix techniques for representing communication. These techniques only allow for bilateral and static communication to be seen. We are able to the capability this tool to include multilateral communication as well as changes in communication over time. By collecting communication data from a concurrent design facility, we are able to provide an example of the context in which these tools can be used as well as several insights gained from our observations.

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Acknowledgment

This work was supported in part by the National Science Foundation under Grant CMMI—1563408.

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Correspondence to Connor Forsythe .

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Forsythe, C., Joseph, N., Szajnfarber, Z., Gralla, E. (2019). Visualizing Communication Patterns in Design Teams Over Time. In: Adams, S., Beling, P., Lambert, J., Scherer, W., Fleming, C. (eds) Systems Engineering in Context. Springer, Cham. https://doi.org/10.1007/978-3-030-00114-8_37

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