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Patient-Provider Interactions: Promoting Effective Behavior and Providing Optimal Care

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Principles and Concepts of Behavioral Medicine

Abstract

The patient-provider relationship is an integral aspect of healthcare and behavior change that has progressively prioritized patient-centered care. As the patient-provider relationship has evolved, so have the methods used to assess, understand, and modify this relationship. Moreover, there has been increasing interest in evaluating how clinical encounters may impact patient-oriented outcome variables such as satisfaction with care, adherence to treatment recommendations, and clinical outcomes. Consideration of variability in patient preferences (e.g., preferred role in decision-making and behavioral self-management) appears to be a critical factor in providing optimal patient-centered care. Motivational interviewing and tailored health communication represent tools to help providers promote effective patient behavior change by customizing interventions to patients’ characteristics or readiness to change. Through addressing critical aspects of the patient-provider interaction, healthcare providers and delivery systems can maximize the reach and effectiveness of their impact on patient outcomes.

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Authors and Affiliations

  1. Department of Psychology, The University of Iowa, Iowa City, IA, USA

    Julia R. Van Liew & Alan J. Christensen

  2. Sleep Disorders Service and Research Center, Rush University Medical Center, Chicago, IL, USA

    Jamie A. Cvengros

Authors
  1. Julia R. Van Liew
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  2. Jamie A. Cvengros
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  3. Alan J. Christensen
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Corresponding author

Correspondence to Alan J. Christensen .

Editor information

Editors and Affiliations

  1. Department of Health Behavior, Gillings School of Global Public Health, University of North Carolina at Chapel Hill, Chapel Hill, NC, USA

    Edwin B. Fisher

  2. Psychological Sciences, University of California, Merced, Merced, CA, USA

    Linda D. Cameron

  3. Department of Psychological and Brain Sciences and Department of Internal Medicine, The University of Iowa, Iowa City, IA, USA

    Alan J. Christensen

  4. Department of Clinical Psychology and Psychotherapy, University of Zurich, ZĂĽrich, Switzerland

    Ulrike Ehlert

  5. School of Public Health, Peking University Health Science Center, Beijing, China

    Yan Guo

  6. Melbourne School of Population and Global Health, University of Melbourne, Melbourne, Australia

    Brian Oldenburg

  7. Departments of Medical Psychology, Academic Medical Center (AMC) and VU University Medical Center (VUMC), Amsterdam, The Netherlands

    Frank J. Snoek

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Van Liew, J.R., Cvengros, J.A., Christensen, A.J. (2018). Patient-Provider Interactions: Promoting Effective Behavior and Providing Optimal Care. In: Fisher, E., et al. Principles and Concepts of Behavioral Medicine. Springer, New York, NY. https://doi.org/10.1007/978-0-387-93826-4_20

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