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Call Center Profi
Volumes and issues
Volume 10, Issue 3
Call Center Profi
Das Magazin für professionelles Servicemanagement
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Call Center Profi
is now archived and no longer receiving submissions with this publisher. All articles published in the journal during its time with Springer will remain fully searchable through our websites.
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Volume 10, Issue 3
May 2007
7 articles in this issue
Virtuelle Chancen
Alexander Jünger
titelstory
Pages: 16 - 21
Hessen: Zwei Call Center-Hochburgen
Steffanie Gohr
callcenter
Pages: 28 - 33
Call Center unter der Lupe
Alexander Jünger
callcenter
Pages: 34 - 37
Internet-Telefonie in Deutschland
Alexander Jünger
technik
Pages: 38 - 39
Erstens kommt es anders...
Bill Durr
technik
Pages: 46 - 47
Achim Plate
Vera Hermes
praxis
Pages: 50 - 53
Vom Saarland an die Waterkant
Eva-Susanne Krah
praxis
Pages: 54 - 57
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