1. Innovation and service-dominant logic

   • Kun-Huang Huarng
   • Amparo Cervera
   • Francisco Mas-Verdu

   Editorial 01 March 2018 Pages: 453 - 456

2. Value logics for service innovation: practice-driven implications for service-dominant logic

   • Erik Lindhult
   • Koteshwar Chirumalla
   • Vinit Parida

   S.I. : Innovation and Service-Dominant Logic Open access 19 January 2018 Pages: 457 - 481

   

3. Predicting hospitality financial distress with ensemble models: the case of US hotels, restaurants, and amusement and recreation

   • Soo Young Kim

   S.I. : Innovation and Service-Dominant Logic 01 February 2018 Pages: 483 - 503

4. Quality management as a driver of innovation in the service industry

   • Tomás Félix González-Cruz
   • Norat Roig-Tierno
   • Dolores Botella-Carrubí

   S.I. : Innovation and Service-Dominant Logic 04 January 2018 Pages: 505 - 524

5. Collaborative workplaces for innovation in service companies: barriers and enablers for supporting new ways of working

   • Claudia Manca
   • Mercedes Grijalvo
   • Matti Kaulio

   S.I. : Innovation and Service-Dominant Logic Open access 05 January 2018 Pages: 525 - 550

   

6. A study of the relationships among sensory experience, emotion, and buying behavior in coffeehouse chains

   • Hsi-Tien Chen
   • Yun-Tsan Lin

   Empirical article 31 October 2017 Pages: 551 - 573

   

7. Impact of operational innovations on customer loyalty in the healthcare sector

   • Kwan Soo Hong
   • DonHee Lee

   Empirical article 03 November 2017 Pages: 575 - 600

   

8. Understanding the influences of story elements in service businesses

   • Yi-Ching Hsieh
   • Hung-Chang Chiu
   • Chen-Hao Liu

   Empirical article 04 December 2017 Pages: 601 - 619

   

9. Two-sided effects of customer participation: roles of relationships and social-interaction values in social services

   • Cheol Park
   • Heejung Lee
   • Thaemin Lee

   Empirical article 01 December 2017 Pages: 621 - 640