1. Editorial

   • Margaret Ross
   • Ken Croucher

   EditorialNotes Pages: iii - iii

2. Software quality programmes: a snapshot of theory versus reality

   • Tracy Hall
   • Norman E. Fenton

   Papers Pages: 235 - 242

3. ISO 12207 Software life cycle processes — fit for purpose?

   • Alan Jones

   Papers Pages: 243 - 253

4. Classification techniques for metric-based software development

   • Christof Ebert

   Papers Pages: 255 - 272

5. Specifying software quality with the extended ISO model

   • R. H. J. Van Zeist
   • P. R. H. Hendriks

   Papers Pages: 273 - 284

6. Non-functional requirements in the software development process

   • V. Sivess

   Papers Pages: 285 - 294

7. Establishing a systems integration process intrastructure

   • S. Zahran
   • B. Dye
   • B. Pearce

   Papers Pages: 295 - 303

8. Factors affecting the quality of software project management: an empirical study based on the Capability Maturity Model

   • E. G. Mcguire

   Papers Pages: 305 - 317

9. Calendar of events (1997)

   Events Pages: 319 - 319