A service system with on-demand agent invitations Guodong PangAlexander L. Stolyar OriginalPaper 09 November 2015 Pages: 259 - 283
Optimal control of a multiclass queueing system when customers can change types Ping CaoJingui Xie OriginalPaper 28 November 2015 Pages: 285 - 313
Maximum weight matching with hysteresis in overloaded queues with setups Carri W. ChanMor ArmonyNicholas Bambos OriginalPaper 14 December 2015 Pages: 315 - 351
Analysis of generalized QBD queues with matrix-geometrically distributed batch arrivals and services Gábor Horváth OriginalPaper 07 December 2015 Pages: 353 - 380
MAP/M/c and M/PH/c queues with constant impatience times Ken’ichi KawanishiTetsuya Takine OriginalPaper 25 July 2015 Pages: 381 - 420