1. Global connections: language policies and international call centers

   • Kendall A. King

   Editorial 20 January 2009 Pages: 1 - 3

2. Linguistic globalization and the call center industry: Imperialism, hegemony or cosmopolitanism?

   • Selma K. Sonntag

   Original Paper 31 January 2009 Pages: 5 - 25

3. Marketing, management and performance: multilingualism as commodity in a tourism call centre

   • Alexandre Duchêne

   Original Paper 26 November 2008 Pages: 27 - 50

4. Threats to the sustainability of the outsourced call center industry in the Philippines: implications for language policy

   • Eric Friginal

   Original Paper 22 November 2008 Pages: 51 - 68

5. Outsourcing, globalizing economics, and shifting language policies: issues in managing Indian call centres

   • Brian Morgan
   • Vaidehi Ramanathan

   Original Paper 31 January 2009 Pages: 69 - 80

6. Anne Pauwels, Joanne Winter and Joseph Lo Bianco (eds): Maintaining Minority Languages in Transnational Contexts (Palgrave Studies in Minority Languages and Communities)

   • Sue Fox

   Book Review 17 September 2008 Pages: 81 - 83

7. Monica Heller: Linguistic Minorities and Modernity: A Sociolinguistic Ethnography (2nd Edition)

   • Ameena Ghaffar-Kucher

   Book review 20 January 2009 Pages: 85 - 87

8. Questions for Robert Cooper

   • Elana Shohamy

   Questions for ... 09 November 2008 Pages: 89 - 94