1. Editorial

   • Kemal Altinkemer
   • Kaushal Chari

   Editorial Introduction Pages: 5 - 6

2. Acknowledgements

   • Kemal Altinkemer
   • Kaushal Chari

   Legacy Pages: 7 - 7

3. Measuring Information Technology's Indirect Impact on Firm Performance

   • Yao Chen
   • Joe Zhu

   OriginalPaper Pages: 9 - 22

4. CAGISTrans: Providing Adaptable Transactional Support for Cooperative Work – an Extended Treatment

   • Heri Ramampiaro
   • Mads Nygård

   OriginalPaper Pages: 23 - 64

5. XRL/Woflan: Verification and Extensibility of an XML/Petri-Net-Based Language for Inter-Organizational Workflows

   • H.M.W. Verbeek
   • W.M.P. van der Aalst
   • Akhil Kumar

   OriginalPaper Pages: 65 - 110

6. A Monotonic On-Line Linear Algorithm for Hierarchical Agglomerative Classification

   • Andreea B. Dragut
   • Codrin M. Nichitiu

   OriginalPaper Pages: 111 - 141

7. An Exploration of Impact of Cognitive Elaboration on Learning in ISD Projects

   • Jiangfan Jenny Zhong
   • Ann Majchrzak

   OriginalPaper Pages: 143 - 159

8. The Effects of Process Characteristics on the Value of B2B E-Procurement

   • Chandrasekar Subramaniam
   • Michael J. Shaw

   OriginalPaper Pages: 161 - 180

9. Understanding Customer Trust in Agent-Mediated Electronic Commerce, Web-Mediated Electronic Commerce, and Traditional Commerce

   • Sherrie Xiao Komiak
   • Izak Benbasat

   OriginalPaper Pages: 181 - 207