1. How Can I Help You? Call Centres, Classification Work and Coordination

   • David Martin
   • Jacki O’neill
   • Mark Rouncefield

   OriginalPaper 01 June 2007 Pages: 231 - 264

2. Doing Virtually Nothing: Awareness and Accountability in Massively Multiplayer Online Worlds

   • Robert J. Moore
   • Nicolas Ducheneaut
   • Eric Nickell

   OriginalPaper 10 June 2006 Pages: 265 - 305

3. Boundary Negotiating Artifacts: Unbinding the Routine of Boundary Objects and Embracing Chaos in Collaborative Work

   • Charlotte P. Lee

   OriginalPaper 27 April 2007 Pages: 307 - 339

   

4. Beyond Boundary Objects: Collaborative Reuse in Aircraft Technical Support

   • Wayne G. Lutters
   • Mark S. Ackerman

   OriginalPaper 14 December 2006 Pages: 341 - 372