Skip to main content
Log in

Developing a general model for construction problem solving for an engineering consulting firm

  • Construction Management
  • Published:
KSCE Journal of Civil Engineering Aims and scope

Abstract

This paper presents the development of a lessons-learned-based general construction problem-solving model, namely GCPM, within an engineering consulting firm to assist construction engineers in finding the preliminary solution for a construction problem. The proposed GCPM is developed using an induction method based on 631 historical lesson-learned files collected from a leading engineering consulting firm in Taiwan. Elements of the Construction Project Management Body of Knowledge (CPMBOK) of the Project Management Institute (PMI), Theory of Inventive Problem Solving (TRIZ) and Data Mining (DM), are adopted so that the Management Parameters (MPs) and Problem-Solving Principles (PSPs) are defined and derived. Finally, a Construction Problem-Solving Matrix (CPSM) is obtained comprising of two types of MPs and a set of 76 PSPs. After tested with 54 real world cases, the proposed GCPM is verified to achieve 96.5% overall successful application rate. It is concluded that the proposed GCPM provides a promising tool for construction engineers of engineering consultants to direct appropriate problem-solving principles regardless of the complexity and diversity of construction problems.

This is a preview of subscription content, log in via an institution to check access.

Access this article

Price excludes VAT (USA)
Tax calculation will be finalised during checkout.

Instant access to the full article PDF.

Similar content being viewed by others

References

  • Altsuller, G. S. (2002). 40 Principles: TRIZ Keys to Technical Innovation, Technical Innovation Center, Worcester, MA.

    Google Scholar 

  • Carrillo, P., Ruikar, K., and Fuller, P. (2013). “When will we learn? Improving lessons learned practice in construction.” International Journal of Project Management, Vol. 31, No. 4, pp. 567–578, DOI: 10.1016/j.ijproman.2012.10.005.

    Article  Google Scholar 

  • Cheng, S. T., Yu, W. D., Wu, C. M., and Chiu, R. S. (2006). “Analysis of construction inventive patents based on TRIZ.” Proceedings of the International Symposium on Automation & Robotics in Construction 2006 (ISARC 2006), SessionB3—Construction Planning & Management Methods, 2006, Tokyo, Japan, 134–139.

    Google Scholar 

  • Chou, J. S. and Yang, J. G. (2012). “Project management knowledge and effects on construction project outcomes: An empirical study.” Project Management Journal, Vol. 43, No. 5, pp. 47–67, DOI: 10.1002/pmj.21293.

    Article  Google Scholar 

  • CIOB (2005). CIOB Education Framework, Chartered Institute of Building, UK.

    Google Scholar 

  • Dogbegah, R., Owusu-Manu, D., and Omoteso, K. (2011). “A principal component analysis of project management competencies for the Ghanaian construction industry.” Australasian Journal of Construction Economics and Building, Vol. 11, No. 1, pp. 26–40, DOI: 10.5130/ajceb.v11i1.1680.

    Article  Google Scholar 

  • Ding, Z. and Ma, J. (2014). “An exploration study of construction innovation principles: Comparative analysis of construction scaffold and template patents.” In Proceedings of the 17th International Symposium on Advancement of Construction Management and Real Estate (pp. 843-850). Springer Berlin Heidelberg, DOI: 10.1007/978-3-642-35548-6_86.

    Google Scholar 

  • Edum-Fotwe, F. T. and McCaffer, R. (2000). “Developing project management competency: Perspectives from the construction industry.” International Journal of Project Management, Vol. 18, No. 2, pp. 111–124, DOI: 10.1016/S0263-7863(98)90075-8.

    Article  Google Scholar 

  • Fayyad, U. and Uthurusamy, R. (1996). Data mining and knowledge discovery in databases, Commun. ACM, Vol. 39, pp. 24–27, DOI: 10.1145/240455.240463.

  • Han, J. and Kamber, M. (2001). Data Mining—Concepts and Techniques, Morgan Kaufmann Publishers, San Diego, U.S.A., pp. 109.

    Google Scholar 

  • Hwang, B. G. and Ng, W. J. (2013). “Project management knowledge and skills for green construction: Overcoming challenges.” International Journal of Project Management, Vol. 31, No. 2, pp. 272–284, DOI: 10.1016/j.ijproman.2012.05.004.

    Article  Google Scholar 

  • IPMA (2006). IPMA Competence Baseline, Version 3.0, International Project Management Association, Nijkerk, Netherlands.

    Google Scholar 

  • Li, H. and Love, P. E. D. (1998). “Developing a theory of construction problem solving.” Construction Management and Economics, Vol. 16, No. 6, pp. 721–727, DOI: 10.1080/014461998372015.

    Article  Google Scholar 

  • Mann, D. (2001). “40 Inventive (Business) Principles with examples.” TRIZ Journal, http://www.triz-journal.com, Oct 2001, visited 2014/08.

    Google Scholar 

  • Mohamed, Y. and AbouRizk, S. (2005a). “Application of the theory of inventive problem solving in tunnel construction.”Journal of Construction Engineering and Management, ASCE, Vol. 131, No. 10, pp. 1099–1108, DOI: 10.1061/(ASCE)0733-9364(2005)131:10(1099).

  • Mohamed, Y. and AbouRizk, S. (2005b). “Technical knowledge consolidation using theory of inventive problem solving.” Journal of Construction Engineering and Management, ASCE, Vol. 131, No. 9, pp. 993–1001, DOI: 10.1061/(ASCE)0733-9364(2005)131:9 (993).

    Article  Google Scholar 

  • Nonaka, I. (1994). “A dynamic theory of organizational knowledge creation.” Organization Science, Vol. 5, No. 1, pp. 14–37, DOI: 10.1287/orsc.5.1.14.

    Article  Google Scholar 

  • Paranagamage, P., Carrillo, P., Ruikar, K., and Fuller, P. (2012). “Lessons learned practices in the UK construction sector: current practice and proposed improvements.” Engineering Project Organization Journal, Vol. 2, No. 4, pp. 216–230, DOI: 10.1080/21573727.2012.681643.

    Article  Google Scholar 

  • PMI (2013). A Guide to the Project Management Body of Knowledge, 5th Edition, Project Management Institute, PA,USA.

    Google Scholar 

  • PMI (2007). Construction Extension to the PMBOK Guide, 1st Edition, Project Management Institute, PA, USA.

    Google Scholar 

  • Retseptor, G. (2002). “40 Inventive Principles in Microelectronics.” TRIZ Journal, http://www.triz-journal.com, Feb 2002, visited 2014/08.

  • Salmon, D. A. and Siegel, A. W. (2001). “Religious and philosophical exemptions from vaccination requirements and lessons learned from conscientious objectors from conscription.” Public Health Reports, Vol. 116, No. 4, pp. 289–295, DOI: 10.1093/phr/116.4.289.

    Article  Google Scholar 

  • Tam, C. M., Tong, T. K., and Chiu, G. W. (2006). “Comparing nonstructural fuzzy decision support system and analytical hierarchy process in decision-making for construction problems.” European Journal of Operational Research, Vol. 174, No. 2, pp. 1317–1324, DOI: 10.1016/j.ejor.2005.03.013.

    Article  MATH  Google Scholar 

  • Terninko, J. (2001). “40 Inventive principles with social examples.” TRIZ Journal, http://www.triz-journal.com, Jun 2001, visited 2014/08.

    Google Scholar 

  • Webb, S. P. (1998). Knowledge Management: Linchpin of Change, The Association for Information Management (ASLIB), London.

    Google Scholar 

  • Wu, J. W., Tseng, J. C., Yu, W. D., Yang, J. B., Lee, S. M., and Tsai, W. N. (2012). “An integrated proactive knowledge management model for enhancing engineering services.” Automation in Construction, Vol. 24, No. 1, pp. 81–88, DOI: 10.1016/j.autcon.2012.02.006.

    Article  Google Scholar 

  • Yeh, S. F., Chang, P. L., Yu, W. D., and Lee, S. M. (2010). “A pilot study on the application of TRIZ to problem-solving of engineering consultants.” Proceedings of the 1st International Conference on Value Engineering (ICVE 2010), Invited Lecture, IV4, Oct. 29, 2010, Taipei, Taiwan, 13 pp.

    Google Scholar 

  • Yu, W. D., Lin, T. C., Liu, S. J., and Chang, P. L. (2013). “Is the knowledge management system truly cost effective? Case study of KM-Enabled engineering problem solving.” Journal of Construction Engineering and Management, ASCE, Vol. 139, No. 2, pp. 216–224, DOI: 10.1061/(ASCE)CO.1943-7862.0000604

    Article  Google Scholar 

  • Yu, W. D., Yang, J. B., Tseng, J. C., Liu, S. J., and Wu, J. W. (2010). “Proactive problem-solver for construction.” Automation in Construction, Vol. 19, No. 6, pp. 808–816, DOI: 10.1016/j.autcon. 2010.05.003.

    Article  Google Scholar 

  • Zhang, X., Mao, X., and AbouRizk, S. M. (2009). “Developing a knowledge management system for improved value engineering practices in the construction.” Automation in Construction, Vol. 18, No. 6, pp. 777–789, DOI: 10.1016/j.autcon.2009.03.004.

    Article  Google Scholar 

  • The TRIZ Journal (2015). web site: http://www.triz-journal.com, visited 2015/01.

  • Terninko, J., Zusman, A., and Zlotion, B. (1998). Systematic Innovation-An Introduction to TRIZ, CRC Press.

  • Altshuller, G. (1998). 40 principles: TRIZ keys to technical innovation, L. Shulyak and S. Rodman, trans., Technical Innovation Centre, Worcester, Mass, USA.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Pei-Lun Chang.

Rights and permissions

Reprints and permissions

About this article

Check for updates. Verify currency and authenticity via CrossMark

Cite this article

Chang, PL., Yu, Wd. Developing a general model for construction problem solving for an engineering consulting firm. KSCE J Civ Eng 20, 2143–2153 (2016). https://doi.org/10.1007/s12205-016-0346-3

Download citation

  • Received:

  • Revised:

  • Accepted:

  • Published:

  • Issue Date:

  • DOI: https://doi.org/10.1007/s12205-016-0346-3

Keywords

Navigation