Abstract
A staff member of a community mental health center provided consultation services to untrained industrial counselors at a large private corporation. Characteristics of “newer” workers, ethnically different from supervisors, are described. Attitude change is the key, but difficult to bring about. The consultant had full cooperation of the counselors, but never gained full support from management. The article describes procedures for training counselors and successful and unsuccessful efforts to reach foremen.
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References
Herzberg, F.Work and the nature of man. Cleveland, Ohio: World Publishing, 1966.
McGregor, D.The human side of enterprise. New York: McGraw-Hill, 1960.
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He conducted the work described here as part of his work at the Southeast Community Mental Health Center, a facility of the Mental Health Division of the Board of Health, Chicago, Illinois. He wishes to express his appreciation to Dr. Stanley Rothstein, Center Director, and to Dr. Thomas McGee, Mental Health Division Director, for their guidance and support. Special thanks are extended to Mrs. Eunice Lindsay of the center staff, whose active participation in the early stages of the program helped to establish effective working relationships and provided invaluable supportive assistance. Some sections of this paper are adapted from material originally supplied by one of the industrial counselors, who prefers to remain anonymous.
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Lepkin, M. A program of industrial consultation by a community mental health center. Community Ment Health J 11, 74–81 (1975). https://doi.org/10.1007/BF01420467
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DOI: https://doi.org/10.1007/BF01420467