Abstract
This chapter presents the definition of Information Technology Outsourcing (ITO), the importance and trends in ITO, the research problem, goals, and motivations including the delimitations of performing research in ITO in large companies.
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Notes
- 1.
We recommend that before contracting the service buyer should seek references from previous or ongoing customers of the actual provider. This information could give valuable information about how their ITO has been handled by the potential supplier (Galliers and Leidner 2014).
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Hodosi, G., Rusu, L. (2019). IT Outsourcing: Definition, Importance, Trends and Research. In: Risks, Relationships and Success Factors in IT Outsourcing. SpringerBriefs in Information Systems. Springer, Cham. https://doi.org/10.1007/978-3-030-05925-5_1
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