Abstract
An absolutely essential element of an effective and well-controlled quality program is the collection, analysis, and reporting of pertinent information. As Garvin (1988, 167) notes:
Without accurate and timely information, quality control is impossible. Remedial action requires an understanding of problems and their causes, just as improvement programs require a baseline for measuring progress. Timeliness is important as well, for if information is provided quickly enough, problems can be recognized and corrected before they recur a second or third time. Data must also be in the right hands; otherwise, an acknowledged problem may not be solved because authority is lacking or communication is inadequate.
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References
Garvin, David A. 1988. Managing Quality. New York: The Free Press, A Division of Macmillan, Inc.
Ishikawa, K. 1976. Guide to Quality Control. Hong Kong: Asian Productivity Organization.
Juran, J.M. and Frank M. Gryna, Jr. 1980. Quality Planning and Analysis, 2 nd ed. New York: McGraw-Hill Book Company.
Willborn, W. 1981. Quality Assurance Planning, Volumes 1 and 2. Winnipeg: The University of Manitoba, Continuing Education Division.
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© 1994 Springer Science+Business Media Dordrecht
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Bonnell, A.D. (1994). Quality Management Information System. In: Quality Assurance in Seafood Processing: A Practical Guide. Springer, Boston, MA. https://doi.org/10.1007/978-1-4615-2642-1_9
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DOI: https://doi.org/10.1007/978-1-4615-2642-1_9
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