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Taxicab Non Symmetrical Correspondence Analysis for the Evaluation of the Passenger Satisfaction

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Advanced Dynamic Modeling of Economic and Social Systems

Part of the book series: Studies in Computational Intelligence ((SCI,volume 448))

Abstract

Taxicab Non Symmetrical Correspondence Analysis (TNSCA) is a technique which is more robust than the ordinary Non Symmetrical Correspondence Analysis (NSCA). TNSCA is a variant of the classical Correspondence Analysis (CA) for analyzing the two-way contingency table with a structure of dependence between two variables. In order to overcome the influence due to the presence of the outlier, TNSCA gives uniform weights to all points based on the taxicab singular value decomposition. The visual map constructed by TNSCA offers a clearer perspective than that obtained by correspondence analysis and it may be very useful in evaluating the satisfaction of public transportation passengers.

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Correspondence to Biagio Simonetti .

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Simonetti, B., Lucadamo, A. (2013). Taxicab Non Symmetrical Correspondence Analysis for the Evaluation of the Passenger Satisfaction. In: Proto, A., Squillante, M., Kacprzyk, J. (eds) Advanced Dynamic Modeling of Economic and Social Systems. Studies in Computational Intelligence, vol 448. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-32903-6_13

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  • DOI: https://doi.org/10.1007/978-3-642-32903-6_13

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-32902-9

  • Online ISBN: 978-3-642-32903-6

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