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A Novel Systemic Taxonomy of Trust in the Online Environment

(Invited Paper)

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Towards a Service-Based Internet (ServiceWave 2011)

Part of the book series: Lecture Notes in Computer Science ((LNPSE,volume 6994))

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Abstract

Trust and reputation comprise a wide research area in social sciences, but are also pillars of many social phenomena that shape the Internet socio-economic scene. The blossoming of virtual communities largely changed the way trust is formed and propagated. The few existing taxonomies provide only initial insights into the ways trust-benefits can be felt; they are neither complete nor elaborated in a systemic manner to provide a proper framework guided by real system-principles. In this paper, we propose a multidimensional framework for guiding the design-process, and assessing the completeness and consistency of reputation systems. Our framework is based on System theory principles; it identifies reputation system components, and more importantly, defines their interrelations. It considers the interaction-centric, dynamic and environment-dependent trust-establishment and detects five major factors that guide reputation mechanisms design. The presented framework is applied to BarterCast reputation mechanism deployed in the BitTorrent-client Tribler.

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Author information

Authors and Affiliations

  1. Laboratory for Open Systems and Networks, Jozef Stefan Institute, Jomova 39, 1000, Ljubljana, Slovenia

    Tanja Ažderska & Borka Jerman Blažič

Authors
  1. Tanja Ažderska
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  2. Borka Jerman Blažič
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Editor information

Editors and Affiliations

  1. Department of Information Systems, Poznan University of Economics, al. Niepodleglosci 10, 61-875, Poznan, Poland

    Witold Abramowicz

  2. Complutense University of Madrid, C/Prof. Jose Garcia Santesmases s/n, 28040, Madrid, Spain

    Ignacio M. Llorente

  3. IT Innovation Centre, University of Southampton, Gamma House, Enterprise Road, SO16 7NS, Southampton, UK

    Mike Surridge

  4. Department of Computing, City University London, Northampton Square, EC1V 0HB, London, UK

    Andrea Zisman

  5. Smart Services CRC, Australian Technology Park, Locomotive Workshop, Suite 9003, 2 Locomotive Street, 2015, Eveleigh, NSW, Australia

    Julien Vayssière

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© 2011 Springer-Verlag Berlin Heidelberg

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Ažderska, T., Jerman Blažič, B. (2011). A Novel Systemic Taxonomy of Trust in the Online Environment. In: Abramowicz, W., Llorente, I.M., Surridge, M., Zisman, A., Vayssière, J. (eds) Towards a Service-Based Internet. ServiceWave 2011. Lecture Notes in Computer Science, vol 6994. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-24755-2_11

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  • DOI: https://doi.org/10.1007/978-3-642-24755-2_11

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-24754-5

  • Online ISBN: 978-3-642-24755-2

  • eBook Packages: Computer ScienceComputer Science (R0)

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