Abstract
Communication is one of the cornerstones of the intelligence process, and recent developments in multimedia communication are likely to have a major impact on how intelligence analysis is presented to the user of the intelligence product. Digital communication is driving deep changes in the way information is produced and consumed globally and across industries, posing challenges to how intelligence analysis is delivered from the perspective of both the producer and the consumer. These changes will affect the concepts of usability, user experience, interaction design, and information design. Although intelligence agencies have their own distinctive features in relation to intelligence clients at the corporate level as well as certain security standards and counterintelligence imperatives to guarantee, they will need to adapt their intelligence products to the digital era to remain competitive.
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Vic Costello with Susan A. Youngblood and Norman E. Youngblood, Multimedia Foundations: Core Concepts for Digital Design (Waltham, MA: Elsevier, 2012), p. 12.
See Greg Miller (2012). “Oval Office iPad: President’s Daily Intelligence Brief Goes High-Tech,” Checkpoint Washington; http://www.washingtonpost.com/blogs/checkpoint-washington/post/oval-office-ipad-presidents-dailyintelligence-brief-goes-high-tech/2012/04/12/gIQAVaLEDT_ l.blog.htm.
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The simulation has been published in a ready-to-run format. See: Rubén Arcos; Manuel Gértrudix;, José Ignacio Prieto, “Multimedia Intelligence Products: Experiencing the Intelligence Production Process and Adding Layers of Information to Intelligence Reports,” in William J. Lahneman and Rubén Arcos, eds, The Art of Intelligence: Simulations, Exercises, and Games (Lanham: Rowman & Littlefield Publishers, 2014), pp. 239–260. Participants have widely benefited from the expertise of professors Sergio Álvarez and Manuel Gértrudix in the field digital communication.
Jesse James Garrett, The Elements of User Experience: User-Centered Design for the Web and Beyond, 2nd edition (Berkeley: New Riders, 2011).
Marcin Treder, (2013). UX Design for Startups. Available at: http://www.uxpin.com.
Jesse James Garrett, The Elements of User Experience: User-Centered Design for the Web and Beyond, 2nd edition (Berkeley: New Riders, 2011), p. 156.
Bruce D. Berkowitz, and Allan E. Goodman, Best Truth: Intelligence in the Information Age (New Haven: Yale University Press, 2000), p. 160.
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© 2015 Rubén Arcos
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Arcos, R. (2015). Communicating Analysis in a Digital Era. In: Arcos, R., Pherson, R.H. (eds) Intelligence Communication in the Digital Era: Transforming Security, Defence and Business. Palgrave Pivot, London. https://doi.org/10.1057/9781137523792_2
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DOI: https://doi.org/10.1057/9781137523792_2
Publisher Name: Palgrave Pivot, London
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