Skip to main content

Abstract

Communication is one of the cornerstones of the intelligence process, and recent developments in multimedia communication are likely to have a major impact on how intelligence analysis is presented to the user of the intelligence product. Digital communication is driving deep changes in the way information is produced and consumed globally and across industries, posing challenges to how intelligence analysis is delivered from the perspective of both the producer and the consumer. These changes will affect the concepts of usability, user experience, interaction design, and information design. Although intelligence agencies have their own distinctive features in relation to intelligence clients at the corporate level as well as certain security standards and counterintelligence imperatives to guarantee, they will need to adapt their intelligence products to the digital era to remain competitive.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

eBook
USD 16.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 139.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Notes

  1. Vic Costello with Susan A. Youngblood and Norman E. Youngblood, Multimedia Foundations: Core Concepts for Digital Design (Waltham, MA: Elsevier, 2012), p. 12.

    Google Scholar 

  2. See Greg Miller (2012). “Oval Office iPad: President’s Daily Intelligence Brief Goes High-Tech,” Checkpoint Washington; http://www.washingtonpost.com/blogs/checkpoint-washington/post/oval-office-ipad-presidents-dailyintelligence-brief-goes-high-tech/2012/04/12/gIQAVaLEDT_ l.blog.htm.

    Google Scholar 

  3. Jakob Nielsen, Multimedia and Hypertext: The Internet and Beyond (Mountain View: Morgan Kaufmann, 1995), pp. 1–2.

    Google Scholar 

  4. Rex Hartson and Partha S. Pyla, The UX Book: Process and Guidelines for Ensuring a Quality User Experience (Waltham, MA: Morgan Kaufmann, 2012).

    Google Scholar 

  5. Jakob Nielsen, Usability Engineering (Mountain View: Morgan Kaufmann, 1993), p. 25.

    Google Scholar 

  6. Rex Hartson and Partha S. Pyla, The UX Book: Process and Guidelines for Ensuring a Quality User Experience (Waltham, MA: Morgan Kaufmann, 2012), p. xii.

    Google Scholar 

  7. Prensky, Mark (2001). “Digital Natives, Digital Immigrants”, On the Horizon, Vol. 9 (5); http://marcprensky.com/articles-in-publications/.

    Google Scholar 

  8. Don Tapscott, Grown Up Digital: How the Next Generation Is Changing Your World (McGraw-Hill, 2009).

    Google Scholar 

  9. Roman Friederich; Michael Peterson; Alex Koster and Sebastian Blum, The Rise of Generation C: Implications for the World of 2020 (Booz & Company, 2010); http://www.booz.com/media/file/Rise_Of_Generation_C.pdf.

    Google Scholar 

  10. John Palfrey; Urs Gasser, Born Digital: Understanding the First Generation of Digital Natives (New York: Basic Books, 2008).

    Google Scholar 

  11. Roman Friederich; Michael Peterson; Alex Koster and Sebastian Blum (2010). The Rise of Generation C: Implications for the World of 2020 (Booz & Company, 2010); http://www.booz.com/media/file/Rise_Of_Generation_C.pdf.

    Google Scholar 

  12. The simulation has been published in a ready-to-run format. See: Rubén Arcos; Manuel Gértrudix;, José Ignacio Prieto, “Multimedia Intelligence Products: Experiencing the Intelligence Production Process and Adding Layers of Information to Intelligence Reports,” in William J. Lahneman and Rubén Arcos, eds, The Art of Intelligence: Simulations, Exercises, and Games (Lanham: Rowman & Littlefield Publishers, 2014), pp. 239–260. Participants have widely benefited from the expertise of professors Sergio Álvarez and Manuel Gértrudix in the field digital communication.

    Google Scholar 

  13. Jesse James Garrett, The Elements of User Experience: User-Centered Design for the Web and Beyond, 2nd edition (Berkeley: New Riders, 2011).

    Google Scholar 

  14. Marcin Treder, (2013). UX Design for Startups. Available at: http://www.uxpin.com.

    Google Scholar 

  15. Jesse James Garrett, The Elements of User Experience: User-Centered Design for the Web and Beyond, 2nd edition (Berkeley: New Riders, 2011), p. 156.

    Google Scholar 

  16. Bruce D. Berkowitz, and Allan E. Goodman, Best Truth: Intelligence in the Information Age (New Haven: Yale University Press, 2000), p. 160.

    Google Scholar 

Download references

Authors

Editor information

Editors and Affiliations

Copyright information

© 2015 Rubén Arcos

About this chapter

Cite this chapter

Arcos, R. (2015). Communicating Analysis in a Digital Era. In: Arcos, R., Pherson, R.H. (eds) Intelligence Communication in the Digital Era: Transforming Security, Defence and Business. Palgrave Pivot, London. https://doi.org/10.1057/9781137523792_2

Download citation

Publish with us

Policies and ethics