Abstract
This chapter examines the quality issues associated with employing administrative records from state and local agencies for use in monitoring, planning, evaluating, and integrating health and human services information for policy purposes. The goal is to provide a practical illustration of the key issues on data quality that are important in assembling and integrating administrative records for use in an integrated data system (IDS) as well as to describe the challenges of attaining quality data when tensions occur within different levels of a system and between systems themselves. Creating quality data requires a singleness of purpose in an agency regarding the use of the data from the top down and a willingness to provide the resources or funding to create and maintain the needed infrastructure. A concept of how data are to be used and for what purpose is essential to develop the necessary standards. Additionally, there must be a coordinated effort between the leadership of different agencies that provide services to the same type of individuals to link information for the production of actionable intelligence (AI) by policy makers. Both the within-system issues and the between-system issues must be resolved utilizing some type of coordination or steering-committee mechanism if data quality is to be achieved and maintained. This process should involve a clear agenda and regular meetings between policy makers, administrators, researchers, and technical staff to achieve goals and monitor progress.
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© 2015 John Fantuzzo and Dennis P. Culhane
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Rothbard, A. (2015). Quality Issues in the Use of Administrative Data Records. In: Fantuzzo, J., Culhane, D.P. (eds) Actionable Intelligence. Palgrave Macmillan, New York. https://doi.org/10.1057/9781137475114_3
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DOI: https://doi.org/10.1057/9781137475114_3
Publisher Name: Palgrave Macmillan, New York
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