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The Relationships Between Talent Management Practices, Employee Engagement, and Employee Retention in the Information and Technology (IT) Organizations in Selangor

  • Conference paper
Proceedings of the 1st AAGBS International Conference on Business Management 2014 (AiCoBM 2014)

Abstract

As Information and Technology (IT) industry is vital to the country’s economic growth, it is important to ensure the smoothness operations so that long-term growth and development can be achieved with fewer obstacles. Hence, a constant availability of a large pool of talented and experienced people is crucial to carry out functions. However, employee turnover issue is a critical phenomenon within IT industry globally and locally. To curb this issue, academic attentions have diverted the focus upon the implementation of talent management practices on both employee engagement and employee retention. This study seeks to determine the relationships between talent management practices (managerial support, employee career development, and rewards and recognitions), employee engagement, and employee retention within IT organizations in Selangor. This is a quantitative study. The research instrument comprises of a self-administered questionnaire. A convenience sampling technique was used for this research. A total of 581 respondents responded valid questionnaires and it gives an average response rate of 77 % for the study. Data gathered were initially analyzed using SPSS version 20.0. The findings of Pearson correlation analysis indicate talent management practices (managerial support, employee career development, and rewards and recognitions) have positive correlation with employee engagement. It was also found that employee engagement has positive correlation with employee retention. The results of hierarchical regression analysis on determining the mediating effect of a mediator (employee engagement) indicate employee engagement mediated the relationship between talent management practice (employee career development and rewards and recognition) and employee retention individually.

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Acknowledgment

First of all, Alhamdulillah, we thank Al-Mighty Allah SWT for giving us the opportunity and health so that the researchers can complete the research successfully. Thanks to Director of Arshad Ayub Graduate Business School (AAGBS), Assoc. Prof. Dr. Jaafar Pyeman, who always gives support and motivation in their speech and talk and also gives the permission and budget to attend some conferences. We would also like to convey our special appreciation to our families for their prayers, support, understanding, compassion, sacrifices, and inspiration for us to successfully complete in writing this journal.

Author information

Authors and Affiliations

  1. Faculty of Business Management, University of Technology MARA, Shah Alam, Malaysia

    Nurul Ezaili Alias, Norzanah Mat Nor & Roshidi Hassan

Authors
  1. Nurul Ezaili Alias
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  2. Norzanah Mat Nor
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  3. Roshidi Hassan
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Corresponding author

Correspondence to Nurul Ezaili Alias .

Editor information

Editors and Affiliations

  1. Universiti Teknologi MARA, Shah Alam, Malaysia

    Jaafar Pyeman

  2. Universiti Teknologi MARA, Shah Alam, Malaysia

    Wan Edura Wan Rashid

  3. Universiti Teknologi MARA, Shah Alam, Malaysia

    Azlina Hanif

  4. Universiti Teknologi MARA, Shah Alam, Malaysia

    Syed Jamal Abdul Nasir Syed Mohamad

  5. Universiti Teknologi MARA, Shah Alam, Malaysia

    Peck Leong Tan

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© 2016 Springer Science+Business Media Singapore

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Alias, N.E., Nor, N.M., Hassan, R. (2016). The Relationships Between Talent Management Practices, Employee Engagement, and Employee Retention in the Information and Technology (IT) Organizations in Selangor. In: Pyeman, J., Wan Rashid, W., Hanif, A., Syed Mohamad, S., Tan, P. (eds) Proceedings of the 1st AAGBS International Conference on Business Management 2014 (AiCoBM 2014). Springer, Singapore. https://doi.org/10.1007/978-981-287-426-9_9

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