Abstract
The ability to cope up with the uncertain environment is shaped by organizational flexibility. The flexible organizations sustain the competitive advantage over the period of time. The flexibility in different contexts essentially induces speed and agility in organizational processes. The flexibility evaluation mechanism will help organizations to measure and enhance the organizational flexibility. This study proposes a generalized flexibility evaluation mechanism demonstrated by an example of workforce flexibility measurement by analyzing the impact of flexibility enablers and the business environment. The workforce flexibility contributes significantly to versatility, responsiveness, and the ability of employees to move between jobs. The flexibility evaluation mechanisms available in the literature are industry, organization, and context-specific and not generic in nature and ignore the impact of the business environment.
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Shukla, S.K., Sushil (2020). Generic Flexibility Evaluation Model. In: Suri, P., Yadav, R. (eds) Transforming Organizations Through Flexible Systems Management. Flexible Systems Management. Springer, Singapore. https://doi.org/10.1007/978-981-13-9640-3_1
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