Skip to main content

Focus Group Interview

  • Chapter
  • First Online:
Qualitative Consumer and Marketing Research

Abstract

The focus group interview is a data collection technique that has received great interest among marketing practitioners. By inviting a group of people to exchange their views about certain subjects with a moderator to facilitate the discussion, the focus group could produce information in a rather quick and cost-effective way.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 69.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 89.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Almansour BS (2010) On non‐Arabic speaking Muslims. Griffith Work Pap Pragmat Intercult Commun 3(1):39–49

    Google Scholar 

  • Barbour RS, Kitzinger J (eds) (1999) Developing focus group research: politics, theory and practice. Sage Publications Ltd, Thousand Oaks, CA

    Google Scholar 

  • Batonda G, Perry C (2003) Influence of culture on relationship development processes in overseas Chinese/Australian networks. Eur J Mark 37(11/12):1548–1574

    Article  Google Scholar 

  • Belk RW, Fischer E, Kozinets R (2013) Qualitative consumer & marketing research. Sage Publications, London

    Google Scholar 

  • Belzile AJ, Oberg G (2012) Where to begin? Grappling with how to use participant interaction in focus group design. Qualitative Research 12(4):459–472. https://doi.org/10.1177/1468794111433089

    Article  Google Scholar 

  • Berg BL (1998) Qualitative research methods for the social sciences. Pearson, New York

    Google Scholar 

  • Bloor M et al (2001) Focus Groups in Social Research. Sage Publications, London

    Book  Google Scholar 

  • Boateng W (2012) Evaluating the Efficacy of Focus Group Discussion (FGD) in Qualitative Social Research. International Journal of Business and Social Science 3(7):54–57

    Google Scholar 

  • Calder BJ (1977) Focus groups and the nature of qualitative marketing research. J Mark Res 14(3):353–364

    Article  Google Scholar 

  • Catterall M, Maclaran P (1997) Focus group data and qualitative analysis programs: coding the moving picture as well as the snapshots. Sociological Research Online 2(1):1–13

    Article  Google Scholar 

  • Catterall M, Maclaren P (2006) Focus Groups in Marketing Research in Handbook Of Qualitative Research Methods In Marketing. Edward Elgar Publishing, Cheltenham, pp 3–18

    Google Scholar 

  • Chen MJ (2002) Transcending paradox: The Chinese “middle way” perspective. Asia Pacific Journal of Management 19(2/3):179–199

    Article  Google Scholar 

  • Chen S, Lamberti L (2015) Entering the dragon’s nest: exploring Chinese upper-class consumers’ perception of luxury. Qualitative Market Research: An International Journal 18 (1):4-29. doi:10.110S/QMR-01-2013-0002

    Google Scholar 

  • Cooper JC (1990) Taoism: The Way of the Mystic. Wellingborough (in press), The Aqarian

    Google Scholar 

  • Denzin NK (1989) The research act: A theoretical Introduction to Sociological Methods, 3rd edn. Prentice Hall, Englewood Cliffs, New Jersey

    Google Scholar 

  • Eckhardt GM (2004) The role of culture in conducting trustworthy and credible qualitative business research in China. In: Marschan-Piekkari R, Welch C (eds) Handbook of Qualitative Research Methods for International Business. Edward Elgar Publishing Limited, Cheltenham, UK, pp 402–420

    Google Scholar 

  • Finch H, Lewis J (2003) Focus groups. In: Ritchie J, Lewis J (eds) Qualitative research practice: a guide for social science students and researchers. Sage Publications, London, pp 170–198

    Google Scholar 

  • Fletcher R, Fang T (2006) Assessing the impact of culture on relationship creation and network formation in emerging Asian markets. Eur J Mark 40(3/4):430–446

    Article  Google Scholar 

  • Hall E (1976) Beyond culture. Doubleday, New York

    Google Scholar 

  • Holmes H, Tangtongtavy S (1995) Working with the Thais. White Lotus, Bangkok

    Google Scholar 

  • Hydén LC, Bülow PH (2003) Who’s talking: drawing conclusions from focus groups–some methodological considerations. Int J Soc Res Methodol 6(4):305–321. https://doi.org/10.1080/13645570210124865

    Article  Google Scholar 

  • Imahori TT, Cupach WR (1994) A cross-cultural comparison of the interpretation and management of face: U.S. American and Japanese responses to embarrassing predicaments. International Journal of Intercultural Relations 18 (2):193–219. doi:http://dx.doi.org/10.1016/0147-1767(94)90028-0

    Article  Google Scholar 

  • Jie GF, Timothy HR, Aubrey RF (2014) Fashion globally: A cross-cultural and generational examination. Qual Market Res Int J 17(3):172–191

    Google Scholar 

  • Kawashima T (1967) Nipponjin on ho-ishiki (The Japanese consciousness of law). Iwanami, Tokyo

    Google Scholar 

  • Kim MS, Hunter JE (1995) A test of an ethno-cultural model of conflict styles. Paper presented at the annual meeting of the Speech Communication Association, San Antenio, TX

    Google Scholar 

  • Kozinets RV (2010) Observation Methods. Wiley International Encyclopedia of Marketing 2:219–226

    Google Scholar 

  • Lebra T (1976) Japanese patterns of behavior. University of Hawaii Press, Honolulu (in press)

    Google Scholar 

  • Liamputtong P (2011) Focus Group Methodology: Principles and Practices. Sage Publications, London

    Book  Google Scholar 

  • Libresco JD (1983) Focus groups: Madison Avenue meets public policy. Public Opinion August/September: 51–53

    Google Scholar 

  • Lunt P, Livingstone S (1996) Rethinking the focus group in media and communications research. Journal of Communication 46(2):79–98

    Article  Google Scholar 

  • Markovà I, Linell P, Grossen M et al (2007) Dialogue in Focus Groups: Exploring Socially Shared Knowledge. Equinox, Londonjaiswal

    Google Scholar 

  • Merton RK (1987) The focused interview and focus groups. Public Opinion Quarterly 51:550–566

    Article  Google Scholar 

  • Merton RK, Fiske M, Kendall PL (1990) The Focused Interview: a manual of problems and procedures, 2nd edn. Free Press, New York

    Google Scholar 

  • Miyauchi Y, Perry C (1999) Marketing fresh fruit to Japanese consumers: exploring issues for Australian exporters. Eur J Mark 33(1/2):196–205

    Article  Google Scholar 

  • Morgan D (1997) Focus Groups as Qualitative Research. Sage Publications, Thousand Oaks

    Book  Google Scholar 

  • Morgan DL (1989) Focus groups as qualitative research. Sage Publications, Newbury Park

    Google Scholar 

  • Morgan DL (1996) Focus groups. Ann Rev Sociol 22(1):129–152

    Article  Google Scholar 

  • Nees G (2000) Germany: unraveling an enigma. Intercultural Press, Nicholas Brealey, London, p 93

    Google Scholar 

  • Nguyen MT, Terlouw C, Pilot A (2006) Culturally appropriate pedagogy: the case of group learning in a Confucian Heritage Culture context. Intercultural Educ 17(1):1–19

    Article  Google Scholar 

  • Oc B, Daniels M, BASHSHUR MR, Greguras GJ, LeMenestrel M, (2013) Leader humility in Singapore. Research collection Lee Kong Chian School of Business

    Google Scholar 

  • Pornpitakpan C, Francis NP (2000) The effect of cultural differences, source expertise, and argument strength on persuasion: an experiment with Canadians and Thais. J Int Consum Market 13(1):77–101

    Article  Google Scholar 

  • Ryan J, Al Sheedi YM, White G, Watkins D (2015) Respecting the culture: undertaking focus groups in Oman. Qual Res 15(3):373–388. https://doi.org/10.1177/1468794114524220

    Article  Google Scholar 

  • Samovar L, Porter R, McDaniel E (2009) Communication between cultures (International Student edition). Cengage Learning, Boston, MA, p 196

    Google Scholar 

  • Seymour DT (1988) Marketing research: qualitative methods for the marketing professional. Probus Publishing Company, Chicago

    Google Scholar 

  • Stewart DW, Shamdasani PM (1990) Focus groups: theory and practice. Newbury Park, Sage, CA

    Google Scholar 

  • Stokes D, Bergin R (2006) Methodology or “methodolatry”? An evaluation of focus groups and depth interviews. Qual Market Res 9(1):26–37

    Article  Google Scholar 

  • Sussman S, Burton D, Dent CW, Stacy AW, Flay BR (1991) Use of focus groups in developing an adolescent tobacco use cessation program: Collective norm effects. J Appl Soc Psychol 21(21):1772–1782

    Article  Google Scholar 

  • Sweet C (2001) Designing and conducting virtual focus groups. Qual Market Res: Int J 4(3):130–135

    Article  Google Scholar 

  • Ting-Toomey S (1994) Managing conflict in intimate intercultural relationships. In: Cahn D (ed) Intimate conflict in personal relationships. Erlbaum, New Jersey, pp 47–70

    Google Scholar 

  • Tuckman BW, Jensen Mary AC (1977) Stages of small-group development revisited. Group Org Manage 2(4):419–427

    Google Scholar 

  • Turner ME, Pratkanis AR (1998) Twenty-five years of groupthink theory and research: lessons from the evaluation of a theory. Organ Behav Hum Decis Process 73(2/3):105–115

    Article  Google Scholar 

  • Wilkinson S (1998) Focus groups in feminist research: power, interaction, and the co-construction of meaning. Women’s Studies International Forum 21(1):111–125. https://doi.org/10.1016/S0277-5395(97)00080-0

    Article  Google Scholar 

  • Winslow W, Honein G, Elzubeir MA (2002) Seeking emirati women’s voices: the use of focus groups with an Arab population. Qual Health Res 12(4):566–575

    Article  Google Scholar 

  • Yang KS (1981) Social orientation and individual modernity among chinese students in Taiwan. J Soc Psychol 113(2):159–170

    Article  Google Scholar 

  • Yau OHM (1988) Chinese cultural values: their dimensions and marketing implications. Eur J Mark 22(5):44–57. https://doi.org/10.1108/eum0000000005285

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Krittinee Nuttavuthisit .

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Singapore Pte Ltd.

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Nuttavuthisit, K. (2019). Focus Group Interview. In: Qualitative Consumer and Marketing Research. Springer, Singapore. https://doi.org/10.1007/978-981-13-6142-5_6

Download citation

Publish with us

Policies and ethics