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Sprache, Handel, Sprachhandeln: Zur Bedeutung von Sprache im Management

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Zusammenfassung

Manager und Managerinnen verbringen den Großteil ihres Arbeitstages mit Kommunikation. Die Schätzungen in Prozentzahlen schwanken; in der Literatur sind Werte um die 80 % gängig (Whetten und Cameron 1991, 230), im persönlichen Gespräch gehen Praktiker/innen mitunter auf bis zu 100 %. In der Tat ist die Mehrzahl der routinemäßigen Planungs-, Steuerungs- und Führungsaufgaben untrennbar mit Sprechen, Zuhören, Lesen und Schreiben verbunden. Aus linguistischer Perspektive lesen sich die Einträge im Terminkalender und auf der To-Do-Liste einer Führungskraft wie ein Inventar von Textsorten bzw. Interaktionstypen: Face-to-face und medial wird in Meetings, Interviews, Pressekonferenzen, Verhandlungen und Berichten ein engmaschiges Kontaktnetz mit den Stakeholdern innerhalb und außerhalb der Organisation geknüpft.

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Correspondence to Gerlinde Mautner .

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Mautner, G. (2011). Sprache, Handel, Sprachhandeln: Zur Bedeutung von Sprache im Management. In: Puck, J., Leitl, C. (eds) Außenhandel im Wandel. Physica, Heidelberg. https://doi.org/10.1007/978-3-7908-2728-6_1

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  • DOI: https://doi.org/10.1007/978-3-7908-2728-6_1

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