Abstract
In accordance with the requirements of standards chapter 10, companies must improve and continuously develop their products and services, as well as the QM system itself wherever possible. This is to maintain and expand customer satisfaction and competitiveness.
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Notes
- 1.
However, a formalised approach should become more important as the size of the organisation increases.
- 2.
In the following briefly: Error.
- 3.
It is therefore recommended to keep a form for the processing and recording of corrective actions.
- 4.
However, a formalized approach should become more important as the size of the company increases.
References
CEN-CENELEC Management Centre: EN 9100:2018—Quality management systems—Requirements for aviation, space and defence organisations. Brussels (2018)
CEN-CENELEC Management Centre: EN 9120:2018—Quality Management Systems—Requirements for aviation, space and defence distributors. Brussels (2018)
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Hinsch, M. (2020). Improvement. In: Guideline for EN 9100:2018 . Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-61367-2_10
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DOI: https://doi.org/10.1007/978-3-662-61367-2_10
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