Abstract
Over the past few years several new occupations have been introduced in health care next to those of vested professionals. In this chapter we analyze the introduction and development of the physician assistant (PA) as one of them. A PA is an allied professional or nurse who has obtained additional university training and who is allowed to work independently in health care practice, conducting certain medical procedures. The central question this chapter addresses is: ‘How do new professionals craft their job by carving out a place in health care practice?’ To explore this topic we build on the theoretical notions of place (Creswell, Place: a short introduction. Blackwell, 2004) and job crafting (Wrzesniewski and Dutton, Acad Manag Rev 26(2):179–201, 2001). Data comes from two case studies; one in emergency care and one in neonatology. Through ethnographic research we analyze how new professionals continuously develop their job and how this changes their place in everyday health care practice. Our results show that increasing experience, developed routines, specialization and trust among the medical and nursing staff enables PAs to gradually expand their occupational place, highlighting the fluidity of its boundaries. PAs do not only create and occupy their place; they add specific meanings to it and in the process create both individually and collectively a new work identity for the PA as an occupation.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
In the UK, the term physician assistant was replaced by physicians’ associate. Yet, the tasks and responsibilities of a Dutch PA are quite similar to that of the physician associate in the UK. A PA in the Netherlands does however bear more clinical responsibility and autonomy than a PA in Germany, which also illustrates the situated nature of the development of a new occupation (Wallenburg et al. 2014b).
- 2.
A job is by Ilgen and Hollenbeck (1992) defined as: “a set of task elements grouped together under one job-title and designed to be performed by a single individual” and described by Dubois and Singh (2009) as loosely coupled elements of education, training, skills, knowledge, experience, competences, tasks and responsibilities.
- 3.
These interactions are visible in the building block of relations that individuals craft as the work itself is dependent on interactional alignments. In the respective actions of arrangements of people, this form of interaction is important (Blumer 1969).
- 4.
In 2012 around 600 PAs were either trained as or were already working as a PA in health care practice in the Netherlands (personal communication, manager the Netherlands Association of Physician Assistants, Oct. 2014).
- 5.
In this broader research project on new professional roles good examples of task reallocation in the Netherlands were analyzed in nine different case studies. The research focused on the Physician Assistant and the Nurse Specialist as new occupations (Wallenburg et al. 2014b).
- 6.
Observations and interviews were conducted by the first author between October 2013 and February 2014.
- 7.
Observations and interviews were conducted by research assistants under supervision of the authors between April and June 2014.
- 8.
This was also found in other research (Wallenburg et al. 2014b). This finding implies that PAs are not automatically introduced and embedded in health care practices. Work of individuals and trust between professionals is required for this to happen. It shows that it is important who the first new professionals at a specific department are and supports our argument about the need to carve out a place.
- 9.
In this chapter job crafting is analysed from the perspective of the PA. As a consequence we analyse how PAs themselves attach meaning to and make sense of their work and occupational identity, we did not directly analyzed how others see the identity of the PA.
References
Abbott A (1988) The system of professions: an essay on the division of expert labor. The University of Chicago Press, Chicago
Ainsworth S, Grant D, Iedema R (2009) ‘Keeping things moving’: space and the construction of middle management identity in a post-NPM organization. Discourse Commun 3:5
Allen D (1997) The nursing‐medical boundary: a negotiated order? Sociol Health Illn 19(4):498–520
Allen D (2015) The invisible work of nurses. Hospitals, organisation and healthcare. Routledge, London
Andrews GJ, Moon G (2005) Space, place, and the evidence base: part II—rereading nursing environment through geographical research. Worldviews Evid-Based Nurs 2(3):142–156
Ashforth BE, Mael F (1989) Social identity theory and organization. Acad Manag Rev 14:20–39
Barley SR, Kunda G (2001) Bringing work back in. Organ Sci 12(1):76–95
Berg JM, Wrzesniewski A, Dutton JE (2010) Perceiving and responding to challenges in job crafting at different ranks: when proactivity requires adaptivity. J Organ Behav 31:158–186
Blumer H (1966) Sociological implications of the thought of George Herbert Mead. Am J Sociol 71(5):535–544
Blumer H (1969) Symbolic interactionism: perspective and method. Prentice Hall, Englewood Cliffs, NJ
Campion MA, McClelland CL (1993) Follow-up and extension of the interdisciplinary costs and benefits of enlarged jobs. J Appl Psychol 78:339–351
Centellas KM, Smardon RE, Fifield S (2014) Calibrating translational cancer research: collaboration without consensus in interdisciplinary laboratory meetings. Sci Technol Hum Values 39(3):311–333
Clegg S, Kornberger M, Pitsis T (2011) Managing and organizations: an introduction to theory and practice. Sage, London
Creswell T (2004) Place: a short introduction. Blackwell, Oxford
Currie G, Lockett A, Finn F et al (2012) Institutional work to maintain professional power: recreating the model of medical professionalism. Organ Stud 33:937–962
Dubois CA, Singh D (2009) From staff-mix to skill-mix and beyond: towards a systemic approach to health workforce management. Hum Resour Health 7(87):1–19
Gaakeer MI, Van den Brand CL, Bracey A, Van Lieshout JM, Patka P (2013) Emergency medicine training in the Netherlands, essential changes needed. Int J Emerg Med 6(19)
Geertz C (1973) The interpretation of cultures. Basic Books, New York
Gieryn TF (2000) A space for place in sociology. Annu Rev Sociol 26:463–496
Hackman JR, Lawler EE (1971) Employee reactions to job characteristics. J Appl Psychol 55(3):259
Hackman JR, Oldham GR (1976) Motivation through the design of work: test of a theory. Organ Behav Human Perform 16(2):250–279
Hackman JR, Oldham GR (1980) Work redesign. Addison-Wesley, Reading, MA
Hughes EC (1971a) The sociological eye: selected papers. Transaction, Chicago
Hughes EC (1971b) Going concerns: the study of American institutions. Sociol Eye 1957:52–64
Ilgen DR, Hollenbeck JR (1992) The structure of work: job design and roles. In: Dunette M, Hough L (eds) Handbook of industrial and organizational psychology. Consulting Psychologists Press, Palo Alto, CA, pp 165–207
Leana C, Appelbaum E, Sheychuk I (2009) Work process and quality of care in early childhood education: the role of job crafting. Acad Manag J 52(6):1169–1192
Lipscomb M (2012) Abductive reasoning and qualitative research. Nurs Philos 13(4):244–256
Mesman J (2009) The geography of patient safety: a topical analysis of sterility. Soc Sci Med 69:1705–1712
Miner AS (1987) Idiosyncratic jobs in formalized organizations. Adm Sci Q 32:327–351
Oldenhof L, Postma J, Bal R (2015) Re-placing care: governing healthcare through spatial arrangements. In: Ferlie E, Montgomery K, Pedersen AR (eds) Oxford handbook of health care management. Oxford University Press, Oxford (in print)
Pratt M, Rockmann KW, Kaufmann JB (2006) Constructing professional identity: the work of role and identity learning cycles in the customization of identity among medical residents. Acad Manag J 49:235–262
Sanders T, Harrison S (2008) Professional legitimacy claims in the multidisciplinary workplace: the case of heart failure care. Sociol Health Illn 30(2):289–308
Schön DA (1983) The reflective practitioner: how professionals think in action, vol 5126. Basic Books, New York
Strauss AL (1993) Work and the division of labor. Sociol Q 26(1):1–19
Strauss AL, Fagerhaugh S, Suczek B, Wiener C (1985) Social organization of medical work. Transaction, New Brunswick
Suddaby R, Viale T (2011) Professional and field-level change: institutional work and the professional project. Curr Sociol 59:423
Tavory I, Timmermans S (2014) Abductive analysis. Theorizing qualitative research. The University of Chicago Press, Chicago
Tuan YF (1977) Space and place: the perspective of experience. University of Minnesota Press, Minneapolis
van Schothorst J, van den Brand CL, Gaakeer MI, Wallenburg I (2015) The role of emergency physicians in the institutionalization of emergency medicine. Eur J Emerg Med. doi:10.1097/MEJ.0000000000000346. http://journals.lww.com/euro-emergencymed/Abstract/publishahead/The_role_of_emergency_physicians_in_the.99360.aspx. Accessed 20 Dec 2015. Published online ahead of print November 2015
Wallenburg I, Tsiachristas A, De Bont A (2014a). New professional roles and health workforce skill mix in Europe. Deliverable 2.1 Munros Project. Erasmus University Rotterdam, January 2014
Wallenburg I, Janssen M, De Bont A (2014b) Taakherschikking in de zorg. Een praktijkonderzoek naar nieuwe professionele rollen in de Nederlandse gezondheidszorg. iBMG, Erasmus Universiteit Rotterdam, Rotterdam
Wrzesniewski A, Dutton JE (2001) Crafting a job: revisioning employees as active crafters of their work. Acad Manag Rev 26(2):179–201
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Janssen, M., Wallenburg, I., de Bont, A. (2016). Carving Out a Place for New Health Care Occupations: An Ethnographic Study into Job Crafting. In: Albach, H., Meffert, H., Pinkwart, A., Reichwald, R., von Eiff, W. (eds) Boundaryless Hospital. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-49012-9_7
Download citation
DOI: https://doi.org/10.1007/978-3-662-49012-9_7
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-662-49010-5
Online ISBN: 978-3-662-49012-9
eBook Packages: Business and ManagementBusiness and Management (R0)