Shaping Business Process Networks at ETA SA

Abstract

Today, value networks of business units, such as group companies, profit centers or independent companies with different, complementary core competencies, come in many shapes and sizes. The aim of such networks is to provide their customers with products and services with a high level of customer benefits. For this purpose, the partners involved harmonize their business processes, supply chain infrastructures and information systems and coordinate parts of their operative activities at the interorganizational level.