Abstract
This paper presents an in-depth study on how a small group of deaf users reacted while learning abstract vocational concepts in the domain of librarianship, using mediated interaction supported by WNH, a Web Navigation Helper. WNH’s purpose is to allow helpers to create mediation dialogs to enable or facilitate helpees’ online interaction with Web pages. In our study, deaf employees at a Brazilian library were taught a lesson especially designed for WNH by a deaf librarian who is fluent in Brazilian Sign Language (LIBRAS) and Portuguese. Among the results we were able to see the huge gaps between what a library is for our deaf participants and what it is for non-deaf library professionals and customers. We could also appreciate the role of technologies like WNH in preparing deaf users to interact with Web systems in professional settings.
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Monteiro, I.T., da Silva Alves, A., de Souza, C.S. (2013). Using Mediated Communication to Teach Vocational Concepts to Deaf Users. In: Stephanidis, C., Antona, M. (eds) Universal Access in Human-Computer Interaction. Applications and Services for Quality of Life. UAHCI 2013. Lecture Notes in Computer Science, vol 8011. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39194-1_25
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DOI: https://doi.org/10.1007/978-3-642-39194-1_25
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