Managers and Their IS Support
Management support systems (MSS) help managers to perform their jobs more productively and efficiently by serving as their central, hands-on, day-to-day source of information [1]. As an umbrella term, “MSS” represents a major class of information systems (IS) covering management information systems, decision support systems, executive information systems, and, more recently, knowledge management and business intelligence (BI) systems [2].
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Krönke, B., Reinecke, A., Mayer, J.H., Tischner, G., Feistenauer, H., Hauke, J. (2013). Self-Service Management Support Systems— There’s an App for That. In: vom Brocke, J., Hekkala, R., Ram, S., Rossi, M. (eds) Design Science at the Intersection of Physical and Virtual Design. DESRIST 2013. Lecture Notes in Computer Science, vol 7939. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-38827-9_31
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DOI: https://doi.org/10.1007/978-3-642-38827-9_31
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